The PCA Companies · 1 month ago
Beauty Retail Account Specialist
The PCA Companies is a global beauty holding company with a focus on omnichannel distribution and fulfillment for the beauty category. The Beauty Retail Account Specialist will manage retail and wholesale accounts, support daily operations, grow client relationships, and help bring in new business.
BeautyLogisticsManufacturingMarketingRetail
Responsibilities
Manage a portfolio of retail and wholesale accounts, overseeing day-to-day needs and ensuring all orders, requests, and projects are completed accurately and on time
Build and maintain strong, long-lasting relationships with buyers, partners, and key North American retailers such as CVS, Kroger, Kehe, Target, Imperial, Wakefern, UNFI, Vitacost, Threshold, and more
Serve as the main point of contact for account inquiries, troubleshooting issues quickly, and identifying solutions that prevent future problems
Collaborate closely with internal teams to deliver effective, customer-focused solutions and support overall company growth
Develop a strong understanding of the full product catalog and services to guide and support partners
Prepare and share sales, performance, and business development reports for internal teams and clients
Support onboarding for new wholesale accounts, including product setup and information management
Research market trends, new prospects, and growth opportunities, and conduct outreach to new leads via calls and emails
Maintain regular communication with management through updates on account activity, opportunities, and business development progress
Participate in recurring internal meetings to provide insights, updates, and cross-functional alignment
Qualification
Required
Passion for beauty, skincare, cosmetics, or lifestyle products
Strong verbal and written communication skills
Quick learner with the ability to adapt in a fast-paced environment
Strong problem-solving and strategic-thinking abilities
Comfortable working with numbers and performing basic data analysis
Proven ability to build strong relationships with internal teams and external partners
Proficiency in Outlook, Excel, PowerPoint, and Google Workspace
Excellent organizational skills and exceptional attention to detail
Ability to manage multiple priorities simultaneously
Associate's degree required
Preferred
Experience in beauty, wellness, fashion, or related consumer categories is a plus but not required
Bachelor's degree preferred
Benefits
Phenomenal discounts on products within the beauty industry and beyond
Medical, Dental, and Vision, along with supplemental benefits available after 60 days
401 (k) available after 1 year of service with up to a 4% match
12 days PTO and Paid Holidays
Company
The PCA Companies
The PCA Companies was founded in 1993 with a mission to be a trusted global partner in the beauty industry - providing a platform of service options to support retailers and brands at every level.