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Rivers Casino Philadelphia · 1 month ago

Sportsbook Writer (Ticket Writer, PART-TIME)

Des Plaines, IL 60018, USA

Full-time, Part-time

Hybrid

Entry Level

$16/hr - $16/hr

1+ years exp

Rivers Casino Philadelphia is seeking a part-time Sportsbook Writer to join their team. The role involves welcoming guests, processing tickets, maintaining cash banks, and ensuring compliance with regulations while providing excellent customer service.

Gambling & Casinos

Responsibilities

Welcomes guests to the Sportsbook displaying the three R1SE behaviors in every interaction

Places, writes, and processes tickets as requested by guests

Verifies and processes winning tickets

Accurately maintains a cash bank at the start and end of each business day; reconciles daily summaries of transactions to balance cash drawer

Responsible for being well-versed in the products and services offered in the Sportsbook

Explains Sportsbook promotional programs, hands out informational brochures, and keeps guests informed of all activities and events

Communicates and explains wagering to new guests

Performs accurate and efficient data entry of customer and transactional information as required in the casino management system, Title 31 software, and cash advance/check cashing system

Learns and follows all federal and state regulations as well as departmental standard operating procedures and company policies; including, but not limited to, Illinois Gambling Act, Illinois Sports Wagering Act, Illinois Minimum Internal Control Standards and Title 31/BSA/AML

Ensures all job duties are performed according to established company policies and procedures

All other duties as assigned