Customer Service Representative jobs in United States
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Central Bank ยท 2 hours ago

Customer Service Representative

Central Bank is seeking a Customer Service Representative to assist customers with various inquiries and provide exceptional service. The role involves answering calls, fulfilling service functions, and completing special projects as assigned.

FinanceFinancial Services

Responsibilities

Answer incoming calls from customers needing assistance in a variety of areas
Fulfill customer service functions
Answer questions, give explanation, and solve problems for customers
Complete special projects as assigned

Qualification

Customer serviceAnalytical skillsProblem solvingSales experienceProfessional phone skillsFlexibilityInitiativeSelf starter

Required

Answer incoming calls from customers needing assistance in a variety of areas
Fulfill customer service functions
Answer questions, give explanation, and solve problems for customers
Complete special projects as assigned
Ability to learn a great deal of information in a short time
Great deal of initiative to sell and cross-sell products
Possess the flexibility to accept and help promote changes
Excellent problem solving and analytical skills
Strong commitment to customer service
Self starter requiring minimal supervision
Professional phone skills

Preferred

College degree or high school education with relevant work experience
Previous Banking Experience Not Required, But Strongly Recommended
One year sales experience and two years service experience

Company

Central Bank

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Central Bank is a privately held $20 billion bank headquartered in Jefferson City, Missouri. Serving 13 markets in 8 states.

Funding

Current Stage
Public Company
Total Funding
unknown
2019-04-10Acquired
1998-07-01IPO

Leadership Team

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Bill Ferguson
President and CEO
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Marshall Abney
President & CEO
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Recent News

Company data provided by crunchbase