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Keolis Commuter Services · 4 weeks ago

Leave of Absence Administrator

Austin, TX

Full-time

Onsite

Entry, Mid Level

2+ years exp

Keolis Commuter Services is seeking a Leave of Absence Administrator to manage all leave of absence programs. The role involves ensuring compliance with various leave regulations, supporting employees through the leave process, and collaborating with corporate HR and leave departments.

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Responsibilities

Manage the Company’s leave of absence programs including, Family Medical Leave Act (FMLA), ADA leave and other applicable leave of absences

Partner with the company’s corporate leave department for policies and processes implementation

Be well versed on employment leave policies and programs; ensure all leave requests follow company policies and are following federal and state guidelines; company bargaining agreements; and the Americans with Disabilities Act

Stay current on all federal and state leave regulations

Engage in and manage the ADA Interactive process with employees, when applicable. Work with corporate HR and leave department to finalize ADA accommodation requests

Ensure accuracy and compliance of leave approvals and denials; maintain leave letter templates, manage data requirements and reporting for the business

Ensure accurate tracking of all leaves

Support the work to standardize and centralize processes and identify opportunities for automation

Ensure an efficient and secure digitalized process for employee leave files

Support the leave process management with departments. Escalate complex leave issues within the HR and Corporate Leave team, collaborate with Legal, Diversity and Inclusion, and Payroll, as needed

Monitor employee leave periods; identify patterns, issues and/or concerns and coordinate with employees, departments, HR Management, and corporate leave department

Counsel and educate employees and managers on Leave of Absence policies and procedures

Update employee leave statuses in the HRIS system

Maintain regular contact with employees on leave and manage the return-to-work process

Manage the monthly benefits payment process for employees on leave of absence

Update and maintain monthly leave reports and generate ad-hoc reports for various departments when requested

Supervise HR/Leave support staff

Assist with company-wide wellness program initiatives and communications

Provide professional, consistent, and responsive support services across the division

Support multi-location, multi-shift roll out of new processes and policies which may entail an occasional evening or weekend assignment

Perform other duties as assigned

Qualification

FMLAADAHIPAAUltimate SoftwareExperience in HRVerbal skillsAdvanced MS Office skillsExceptional Excel skillsInterpersonal skillsWork independentlyWork in fast-paced environment

Required

BA in Human Resources or related field desired (Combination of related training, education and experience in lieu of a degree also acceptable)

Minimum of 2-5 years progressive professional experience in related position

Experience maintaining confidential and sensitive information

Must have knowledge of HIPPA, FMLA, ADA and COBRA regulations and requirements

Experience executing policies and processes with consistency and accuracy

Ability to identify gaps and areas of inconsistencies

Experience with tracking and reporting required

Experience and/or knowledge of Texas State Leave of Absence programs required

Must be comfortable working in a Union Environment

Ability to listen and ascertain the needs of employees; ability to find and communicate accurate information concerning process, policies, and procedures; ability to respond tactfully and courteously

Advanced skills in MS Office package and the ability to learn other software applications

Exceptional Excel skills

Must have demonstrated ability to act independently upon information and make decisions that achieve optimal results

Must possess excellent verbal and written skills

Ability to work in a fast-paced environment

Must be highly organized and be able to work independently with minimal supervision

Must be able to communicate successfully with a variety of disciplines and levels, both internal and external staff

Must have strong interpersonal skills