Director Consumer Lending jobs in United States
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Quincy Credit Union · 4 weeks ago

Director Consumer Lending

positionQuincy,MA,US
timeFull-time
remoteOnsite
seniorityMid, Senior Level
date5+ years exp

Quincy Credit Union is seeking a Director of Consumer Lending to lead the strategy, operations, and performance of the consumer lending division. This role involves overseeing underwriting, processing, and servicing while ensuring compliance with organizational goals and regulatory requirements.

BankingFinancial ServicesNon Profit

Responsibilities

Lead the consumer lending team
Develop and refine policies, workflows, and processes
Monitor KPIs to drive performance and ensure efficient, compliant operations
Oversee consumer loan underwriting
Balance profitability with risk, structure loan terms appropriately, and assess creditworthiness using financial data and credit reports
Partner with Marketing on loan product development and promotions
Collaborate across departments to support organizational initiatives
Enhance automation and workflow efficiency
Maintain and optimize the decision engine within the Loan Origination System
Coordinate needs with Information Systems
Ensure all loans and documentation meet credit union, state, and federal requirements
Verify application completeness and accuracy
Maintain strong internal controls and risk practices
Provide coaching, guidance, and professional development to support team capability and growth

Qualification

Consumer lending experienceRegulationsLeadership skillsLoan origination systemsAnalytical skillsPolicy developmentProcess improvementsOrganizational skillsCommunication skills

Required

5–7 years of progressive experience in consumer lending, including at least 5 years in a leadership role
Strong knowledge of consumer lending regulations, underwriting standards, and risk management practices
Demonstrated ability to lead teams, develop policies, and implement operational and process improvements
Experience with loan origination systems (LOS), decision engines, and integrated technologies (e.g., Loan Director, fiVision, Fiserv DNA Core)
Excellent analytical, organizational, and communication skills
Bachelor's degree or Equivalent industry-recognized certifications

Company

Quincy Credit Union

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Quincy Credit Union is a financial services company that offers financial products and mobile banking services.
dateFounded in 1937
location
South Weymouth, Massachusetts, USA
people-size51-200 employees
web-link
https://www.qcu.org

Funding

Current Stage
Growth Stage

Leadership Team

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Sean T. Dunn
Chief Lending Officer
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Company data provided by crunchbase