Valley View Casino & Hotel · 2 months ago
Information Technology - Network Engineer
Valley View Casino & Hotel, 16300 Nyemii Pass Rd, Valley Center, California, United States of America
Full-time
Onsite
Mid Level
4+ years expValley View Casino & Hotel is a recognized leader in the hospitality industry, known for its commitment to excellence and community values. The Network Engineer will oversee the secure design and ongoing management of the casino's enterprise network infrastructure, ensuring compliance with industry standards and providing technical support across various domains.
Gambling & Casinos
Responsibilities
All team members are obligated to support and uphold the Valley View Casino & Hotel’s Standards of Excellence, Mission and Vision Statements as outlined in the Team Member Guide to Success
Maintain positive guest relations at all times, resolving guest complaints and ensuring guest satisfaction. Greet guests in a courteous and caring manner using personalized service
Team Member expanded technical and security responsibilities in the following areas
Network and Security Infrastructure Management - Design, configure, maintain, and optimize enterprise networking platforms. Administer secure access solutions, network access controls, and policy enforcement. Manage secure remote access technologies and endpoint connectivity. Configure and maintain next-generation firewalls and access control policies. Ensure compliance with regulatory and gaming industry requirements. Ensure network security and regulatory compliance through patch management, firewall policy updates, access control, and threat monitoring. Installation, management, and maintenance of network servers, firewalls, workstations, and switches
Monitoring and Troubleshooting - Monitor LAN/WAN performance and security using enterprise monitoring tools. Conduct advanced troubleshooting using packet capture and traffic analysis tools. Provide incident response and root cause analysis for critical network/security issues. Monitor system performance and perform system backup and recovery. Conduct inspections of supported equipment to identify potential issues
Systems Integration Support - Maintain knowledge of server, identity management, and virtualization platforms to support network-dependent systems. Collaborate with systems engineers to securely integrate applications and services. Assist with infrastructure planning, design, and optimization. Maintain working knowledge of appropriate software and network applications. Collaborate with vendors regarding hardware or software issues. Serve as part of the incident response team, collaborating closely with cybersecurity and IT to maintain a highly available, secure, and compliant infrastructure supporting both casino gaming and hotel operations. Support business continuity and disaster recovery planning
Data Center Operations - Maintain cabling and labeling standards across data centers. Perform regular audits of racks and infrastructure. Proactively identify and retire deprecated or unsupported hardware. Ensure meticulous physical standards for all data center equipment
Documentation and Planning - Develop and maintain physical, logical, and rack diagrams. Contribute to capacity planning, disaster recovery, and business continuity initiatives. Provide peer reviews of network and systems designs. Document changes, updates, and configurations consistently and accurately
Collaboration and Leadership - Work closely with the cybersecurity team to align network security initiatives with organizational goals. Partner with vendors and service providers for escalations, upgrades, and issue resolution. Mentor junior IT staff and provide subject matter expertise. Works collectively with the management team to provide input, suggestions, and recommendations for department operations and guest service. Serve as a mentor for team members in the department. Mentor team members and provide expertise in network technologies
Maintains a thorough knowledge of company facilities, as well as special events on property, to assist guests and fellow Team Members when possible
Serve as part of the incident response team, collaborating closely with cybersecurity and the broader IT team to maintain a highly available, secure, and compliant infrastructure that supports both casino gaming and hotel operations
Work collectively with the management team providing input, suggestions, and recommendations for department operations and guest service
Maintain a thorough knowledge of company facilities, as well as special events on property, in order to advise guests and fellow Team Members of same, whenever possible
May be required to attend special events
Other duties as assigned by management
Responsible for conducting all responsibilities in a professional and ethical manner
Responsible for maintaining a consistent, regular attendance record
Adhere to performance standards, company policies and procedures, as they relate to the department
Qualification
Required
Bachelor's Degree in Computer Science or a related field
Four years of Information Systems experience
An equivalent combination of education and experience can be substituted for this requirement
Requires strong knowledge of systems and security engineering due to the interconnected nature of modern enterprise environments
Thorough knowledge of enterprise networking platforms and monitoring tools used in large-scale environments
Strong organizational and analytical skills
Strong understanding of network protocols and routing/switching technologies (BGP, OSPF, EIGRP, VLANs, QoS)
Proficiency in patch management for firewalls, switches, and network appliances, ensuring timely updates and security posture
Experience conducting packet capture and traffic analysis
Ability to maintain meticulous cabling and labeling standards across data centers
Experience managing hardware lifecycle, including identifying and retiring deprecated equipment
Ability to work effectively with vendors and service providers for escalations, upgrades, and troubleshooting
Manage digital certificates for firewalls and other network devices, ensuring proper application, renewal, and validation to maintain encrypted traffic and secure communications
Team Member must be able to respond appropriately to stressful situations
Leadership skills including the ability to articulate clear and precise direction and create a positive work environment with open communication and consistency
Ability to speak and understand the English language
Ability to write routine reports and correspondence
Ability to read, analyze and interpret documents such as safety rules, instructions, guidelines, operating and maintenance instructions, and policies and procedure manuals written in the English language
Ability to apply commonsense understanding to carry out instructions furnished in written, oral or diagram form referring back to established guidelines and policies and procedures
Ability to define problems involving several concrete variables, collect data, establish facts, and draw valid conclusions to carry out primary duties, responsibilities and tasks
Ability to work with mathematical concepts. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations
Must use excellent judgment when providing information to our guests and maintain positive guest relations at all times
Must apply for, receive, and maintain a Gaming License from the Tribal Gaming Agency
Must be able to successfully pass applicable auditions or skill testing and a drug screening test
May be required to carry a company provided cell-phone at all times to receive and respond to work related calls
Preferred
Previous Information Systems experience in a casino environment
Intermediate to advanced knowledge in related technology
Professional certifications such as Cisco CCNA, CCNP (preferred), or CCIE; CompTIA Network+; Microsoft; or VMware
Experience with disaster recovery planning, capacity modeling, and lifecycle management for network hardware and infrastructure
Experience working with external penetration test team
Benefits
Amazing benefits that focus on you, your family and helping you reach your lifetime goals
Company
Valley View Casino & Hotel
Valley View Casino & Hotel, Southern California's premier gaming destination, combines the thrill of San Diego's only Certified Loose slots and all your favorite table games with beautifully appointed rooms, seven delicious restaurants and first-class guest service.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Leilani Marquiss, CPA
Vice President of Finance, Chief Financial Officer
Company data provided by crunchbase