Crowley · 4 hours ago
Sr. Specialist, Business Development
Jacksonville, FL
Full-time
Hybrid
Senior Level
5+ years expCrowley is a privately held, U.S.-owned company that provides services in various industries including logistics and shipping. The Sr. Specialist in Business Development will drive brand awareness and market growth by managing customer relationships and identifying new business opportunities while exceeding revenue goals.
Business DevelopmentLogisticsMarketing
Responsibilities
Identify new selling opportunities within the target industries
Maximize and manage the volume, revenue and margin in order to deliver profitable sales results
Identify customer requirements and expectations while finding supply chain solutions to capture new business
Effectively communicate with customers to discuss opportunities, concerns or corrective actions required
Maintain a full pipeline of opportunities and target achievable accounts while diligently updating our CRM on leads and follow-ups
Anticipate customer requirements and ensure they are met in a professional and proactive manner while providing customer service that exceeds the customer’s expectations
Identify and evaluate trends in the industry, customer and/or territory base
Meet and exceed budgets and minimum KPI requirements such as new revenue growth, contribution margin, gross profit, multiple supply chain service sells to new and current customers
Challenge status quo with effective solutions and improvements to the achieve departmental sales goals
Qualification
Required
Bachelor's degree in business or a related field; or a combination of post high school and equal experience may be substituted for education
5+ years prior sales and logistics experience, including knowledgeable of industry related issues in transportation and/or supply chain management
Ability to communicate effectively verbally and in writing
Ability to establish and maintain effective working relationships
Ability to evaluate process effectiveness and develop change or alternatives
Ability to prioritize, organize and perform multiple work assignments simultaneously
Ability to demonstrate effective customer services skills
Ability to utilize problem solving skills
Ability to perform accurately in a detail-oriented environment
Ability to mentor, coach, train and/or supervise employees
Skill in preparing clear and concise reports, correspondences, and other written materials
Ability to onboard new accounts while making the transition seem seamless to the customer
Ability to build relationships with current and new accounts while sharing previous experience and/or expertise to fellow co-workers and customers
Proficient in Microsoft Office products, including Word, Access, Excel and customer relationship management tools, such as Salesforce
Ability to travel as needed
Subject to a Motor Vehicle Records (MVR) check to obtain your driving history
Benefits
Competitive pay with recognition programs
Comprehensive benefits: medical, dental, and vision insurance, life and disability coverage, and paid vacation and holidays
Leave and family support: parental leave and sick leave
Learning and growth: access to training and development for continuous skill development
Well-being resources: Employee Assistance Program, wellness program, and gym membership discounts
Company
Crowley
Crowley is a Driving Digital Transformation and enabling the business units with initiatives like Industry 4.0, Enterprise systems.
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Ray Fitzgerald
Chief Operating Officer
James C. Fowler
Senior Vice President & General Manager, Shipping
Recent News
2025-12-16
2025-12-16
Company data provided by crunchbase