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FIS · 5 hours ago

Product Support Representative II

Jacksonville, FL

Full-time

Hybrid

Mid Level

4+ years exp

FIS is the world's largest global provider dedicated to financial technology solutions. The Product Support Representative II will work with investment banks and brokers to design and implement solutions in the Post Trade domain, while providing support and responding to client inquiries.

BankingFinancial ServicesFinTechPayments

No H1B

Responsibilities

This position works with top investment banks, Brokers to design technical and functional solutions and implement products in the Post Trade domain, enable client changes, enable professional services solutions; provide presentations around solutions; support estimations, respond to RFI's and RFP's around the services provided, while working with sales

Qualification

JAVAUNIXSQLPL/SQLDockerKafkaWebSphere MQCouchbaseFinancial Market ExperienceTrade Life Cycle KnowledgeAnalytical SkillsCommunication SkillsTeam SkillsAttention to DetailOrganizational SkillsSelf-starter

Required

Overall, 4+ yrs experience

Hands on knowledge of JAVA, UNIX, Shell scripting, Oracle, SQL and PL/SQL

Familiar with Docker, Kafka, WebSphere MQ and Couchbase

Communicates ideas both verbally and in written form in a clear, concise and professional manner

Ability to analyze and solve problems using learned techniques and tools

Team skills, including the ability to establish and maintain effective working relationships both internally as well as externally

Bachelor's degree in business or related field or the equivalent combination of education, training, or work experience

Fluent in English

Excellent communicator – ability to discuss technical and commercial solutions to internal and external parties and adapt depending on the technical or business focus of the discussion

Attention to detail – track record of authoring high quality documentation

Good analytical skills

Organized approach – manage and adapt priorities according to client and internal requirements

Self-starter but team mindset - work autonomously and as part of a global team