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OTR Solutions · 1 day ago

Salesforce Platform Manager

Roswell, GA

Full-time

Onsite

Senior Level

7+ years exp

OTR Solutions is an innovator in the transportation industry providing a suite of supply chain financial products. They are seeking a Salesforce Platform Manager to lead the strategic direction, development, and optimization of their Salesforce ecosystem, driving innovation across their technology stack.

BankingCustomer ServiceFinancial ServicesService IndustryTransportation

No H1B

Responsibilities

Serve as the primary owner of the Salesforce platform, setting vision and roadmap aligned with business goals

Lead and mentor a team of administrators, developers, and analysts to deliver high-quality solutions

Collaborate with senior leadership to identify opportunities for technology-driven improvements beyond Salesforce

Oversee configuration, customization, and integration of Salesforce with other enterprise systems

Ensure platform scalability, security, and compliance with industry standards

Manage vendor relationships and evaluate new tools to enhance functionality

Drive initiatives that integrate Salesforce with other technologies (e.g., ERP systems, data analytics platforms, cloud services)

Provide thought leadership on emerging technologies and their potential impact on business processes

Partner with IT and product teams to implement best practices across the tech stack

Establish governance frameworks for data integrity, user access, and change management

Monitor system performance and proactively address issues

Develop training programs to maximize user adoption and efficiency

Qualification

Salesforce expertiseTechnology leadershipSalesforce architectureData integrationCloud infrastructureAgile practicesDevOpsStakeholder managementGovernance frameworksUser trainingVendor managementEmerging technologiesTeam managementCommunication skills