GDT - General Datatech · 4 weeks ago
F5 Support Engineer
Houston, TX
Contract
Onsite
Entry, Mid Level
2+ years expGDT is a global IT services company that prioritizes a people-first culture focused on inclusivity, growth, and innovation. They are seeking an F5 Support Engineer to provide operational support for F5 BIG-IP and manage integrations with Microsoft identity platforms, ensuring secure application delivery and access management.
Cloud ManagementInformation TechnologySoftwareVirtualization
Hiring Manager
Jennifer Hoch
Responsibilities
Provide operational support for F5 BIG-IP, including APM, ASM/Advanced WAF, and LTM
Support enterprise identity and access integrations between F5 APM and Microsoft Entra ID (Azure AD)
Manage and update APM access policies, SSO configurations, authentication flows, and MFA integrations
Assist in maintaining and tuning web application firewall (ASM/AWAF) policies
Perform routine F5 changes: virtual servers, pool updates, certificates, health monitors
Troubleshoot Tier 1–2 F5-, APM-, and identity-related access issues; escalate complex problems to the Senior F5 Engineer
Monitor device health, traffic flows, web security events, and user authentication patterns
Support conditional access, federation, and Zero Trust access models as implemented through F5 and Microsoft identity
Participate in maintenance windows and change control for F5 and identity access updates
Document configurations, access policies, authentication mappings, and operational procedures
Qualification
Required
F5 Big-IP Support experience
Hands-on experience with F5 APM
Experience with F5 ASM/Advanced WAF for web application security
Working knowledge of Azure AD / Microsoft Entra ID, including SSO, MFA, conditional access, and identity federation
2–4+ years of experience in networking, security, or application delivery
Understanding of authentication protocols: SAML, OAuth2/OIDC, Kerberos, or LDAP
Strong foundational networking knowledge (TCP/IP, HTTP/HTTPS, DNS, VLANs)
Experience with SSL/TLS certificates and secure application delivery concepts
Ability to troubleshoot authentication flows, policy behavior, and application access issues
Benefits
Career development opportunities
Cutting-edge technology
Collaborative environment
Company
GDT - General Datatech
As an award-winning, global IT solutions provider, we are changing the nature of transformation.
501-1000 employees
H1B Sponsorship
GDT - General Datatech has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (3)
2023 (1)
2022 (3)
2021 (1)
2020 (3)
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
H.I.G. Capital
2021-01-04Private Equity
Leadership Team
JW Roberts
Chairman - Former President and CEO
Shawn O’Grady
Chairman and CEO
Recent News
2025-09-25
The Malaysian Reserve
2024-05-21
Company data provided by crunchbase