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Self-Help Credit Union · 6 days ago

Manager Commercial Loan Officer

Triangle Area

Full-time

Onsite

Senior Level

6+ years exp

Self-Help Credit Union is dedicated to economic justice and creating ownership and economic opportunities. They are seeking a Manager, Commercial Loan Officer to provide training and support to loan officers, manage loan transactions, and ensure compliance with underwriting policies while fostering strong customer relationships.

Banking

Responsibilities

Independently, expertly and efficiently conducts comprehensive industry, financial, and risk assessment analysis

Quickly and independently identifies key credit issues and consistently makes sound credit recommendations

Structures loan transactions in compliance with internal credit and program requirements with greater independence

Independently navigates loan structuring topics, such as third-party guarantees, tax credits, or multiple sources in a capital stack

Demonstrates critical reading skills and accurate synthesis of information from third-party reports on environmental, market and collateral topics

Independently and efficiently prepares the full credit memo, which is reviewed by UW, and oral presentation of loan request, clearly and concisely communicating credit drivers

Independently, prepares and negotiates loan proposals with borrowers and external partners

Drives all processes with teams involved in loan underwriting, approval, closing, and postclosing. Anticipates needs of loan teammates

Successfully manages several (~4-6) active loans (~2 in origination, ~2 in disbursement, ~2 in portfolio needing attention) at one time with much of loan work in collaboration with or providing training to LO1s and LO2s

Consistently establishes reasonable deadlines and follows through to meet them; communicates promptly and proactively to teammates. Manages many competing priorities

Expertly manages large portfolio of closed loans, including construction disbursements, modifications, servicing, and other portfolio needs

Understands and consistently manages to the timing and needs of valuation, environmental, construction, legal, and servicing processes and teammates

Successfully influences processes and outcomes over which don't have control

Shows strong team player skills and demonstrated ability to consistently work effectively in a cooperative and diverse environment

Provides excellent internal and external customer service, including prompt responses, technical assistance, and referrals, to several (~4-6) active loans (~2 in origination, ~2 in disbursement, ~2 in portfolio needing attention) at one time with much of loan work in collaboration with or providing training to LO1s and LO2s

Builds strong rapport and relationships internally and externally to effectively accomplish the work and create enthusiastic repeat customers. Able to seamlessly transfer relationships as needed

Is self-motivated to successfully complete assigned work and takes initiative on work in support of the team (e.g. retreat planning, process improvement and/or documentation, etc)

Consistently produces highest quality work product. Actively and consistently seeks to improve quality and efficiency of work

Leads by example in technical and professional excellence

Leads efforts to shape sector or team strategy, products, and processes; has the expertise to do so. Implements new ideas or potential solutions without prompting

Leads origination work on > 10 loans or $8M in total loan value or equivalent proportionate share of loan originations with most in collaboration with and providing training to LO1s and LO2s per year

Expert in one or two sectors / geographic locations and proficient in others. Capacity to originate loans in sectors / geographies / products that are new to CL team

Expertly works / trains on a high volume of more simply structured loans or expertly works / trains on loans with more complex structures

Directly supervises and manages other loan officers

Regularly serves as lead LO on teams with less experienced LOs/teammates in order to provide hands-on training

Works with direct reports to set individual goals, track team progress against goals, and provide on-going feedback and coaching

Promotes professional growth of direct reports through planned development activities and experiences. Ensures that professional development and coaching is a priority to all team members

Works to create and maintain a collaborative, healthy, and productive work environment. Develop teamwork by building consensus and drawing upon the ideas and suggestions of others and fostering a work environment reflecting mutual respect and trust

Manages the hiring, coaching and assessment of staff performance, providing direct and frequent feedback to staff members, as needed

Qualification

Commercial loan originationFinancial analysisTeam managementCustomer serviceRisk assessmentProject managementRelationship buildingInitiativeCollaboration