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Atlantic Union Bank · 7 hours ago

Branch Manager (Mount Airy Branch)

Mount Airy, MD

Full-time

Onsite

Senior Level

5+ years exp

Atlantic Union Bank is seeking a Branch Manager for their Mount Airy Branch to provide leadership and management for the branch team. The role involves driving profitability and growth while ensuring a best-in-class client experience through effective sales and service strategies.

BankingFinancial ServicesWealth Management

Growth Opportunities

Responsibilities

Responsible for driving branch sales, service, and operational excellence performance results through:

Deliver strong individual and team sales/referral performance in deposits, loans, investments and other product lines

Provide excellent client experience through needs-based conversations

Direct, lead and coach superior sales and service behaviors and activities by the entire team, leveraging the Sales & Service Playbook

Drive business development of the branch to deliver both strong team performance and strong individual performance through personal productivity in the areas of small business, mass affluent, Workplace Solutions, and line of business partnerships

Develop and execute plans in order to meet/exceed of branch sales goals while maintaining an operationally efficient and compliant branch

Conduct sales efforts, as required, to bring in new primary relationships, while also maintaining and expanding existing personal and business banking relationships. Accountable for maximizing sales and client satisfaction while minimizing operating losses by executing the tactics and strategies outlined for the branch

Drive sales outreach strategies including outbound calling utilizing available leads

Review performance results via analytics dashboards and other sources to assess performance and make necessary adjustments in team initiatives, teammate coaching, etc

Successfully execute Performance Leadership routines, coaching teammates, and utilizing formal observations and branch performance metrics in order to manage and measure branch success

Develop and maintain relationships with existing small business and mass affluent clients to continually retain/deepen those relationships, earn referrals, and achieve goals

Promote and represent the bank through community involvement during and after business hours

Support and implement initiatives for CRA and Fair Lending

Adhere to all applicable laws and regulations governing bank operations, including compliance with Atlantic Union Bankshares’ BSA/AML Policy and Procedures

Ensure that all required training is successfully completed by the entire team

Ensure branch follows bank procedures, internal controls, regulatory policies & procedures, risk management and the Code of Conduct

Interview and select candidates to fill branch positions

Coach, train, and develop branch team through formal observations and coaching sessions

Manage teammate performance development process including performance reviews

Educate teammates on products, services, and digital capabilities

Analyze reports to respond and coach accordingly

Conduct performance counseling, including making and recommending disciplinary action decisions

Ensure all teammates follow internal controls, operational procedures and risk management policies

Qualification

Retail banking experienceLending experienceManagement experienceClient service skillsLeadership skillsCommunication skillsBusiness judgmentAdaptability