Pride Health ยท 1 month ago
Phlebotomist
Pride Health is a healthcare staffing company that is hiring for an ENTRY Phlebotomist I to support a medical facility in Miami Beach, Florida. The role involves patient interaction, assisting with check-ins, and learning Phlebotomy skills while maintaining a professional environment.
Responsibilities
The Patient Services Representative I (PSR I) represents the face of the company to patients who come in, both as part of their health routine or for insights into life-defining health decisions
The ENTRY PSR I helps with patient care by greeting them upon arrival and answering any questions or concerns with care and compassion
The individual will also help maintain the integrity of the waiting area and assist with breaks when other Phlebotomists are unavailable
This individual will also be trained on Phlebotomy skills to grown within the company
The ENTRY PSR I has direct contact with patients and creates an atmosphere of trust and confidence while explaining what to expect to patients regarding the scheduled procedure for the patients in a safe and accurate manner
The ENTRY PSR I will demonstrate excellence in customer care while focusing on process skills and sensitivity to confidentiality and accuracy of patient information
The impact of this individual will be crucial to maintaining the integrity of the lobby and ensuring that all patients are provided with the level of service that is expected
Under the direction of the area supervisor, perform daily activities accurately and on time
Maintain a safe and professional environment
Maintains required records and documentation
Demonstrates organizational commitment and promotes a positive image to patients, clients, employees and the public in general along with a willingness to learn new skills
Qualification
Required
High school diploma or equivalent REQUIRED
Minimum of 1-2 years of client facing customer service REQUIRED (Retail, Home Health Aide, etc)
Keyboard/data entry experience a must
Ability to handle patients with care and compassion while assisting with check ins in the lobby through either a self-service kiosk or handheld tablet
Be willing to learn Phlebotomy skills when there is downtime or breaks that need to be covered
Once Phlebotomy skills are obtained, to perform with confidence, both the forensic and clinical specimen collection and processing duties following established practices and procedures
HIGH LEVEL OF CUSTOMER SERVICE EXPERIENCE/SKILLS ARE REQUIRED - this is critical to the heart of the role
Candidate must have reliable transportation to get to/from worksite without issue (bus, Uber, rideshare is not reliable transportation)
Must be available to work whenever scheduled, BE ON TIME, and stay for the entire shift
Excessive absenteeism/tardiness is not tolerated and will be cause for termination
Candidates need to be within a 20-25 min commute window to ensure their ability to travel to/from the site for coverage
Benefits
Comprehensive healthcare coverage (medical, dental, and vision plans)
Supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity)
401(k)-retirement savings
Life & disability insurance
An employee assistance program
Legal support
Auto, home insurance
Pet insurance
Employee discounts
Company
Pride Health
Pride Health is a staffing and recruiting company that provides account management and staffing solutions.
Funding
Current Stage
Growth StageRecent News
2025-11-06
Company data provided by crunchbase