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Fanatics · 8 hours ago

eCommerce Growth & Merchandising Coordinator

New York, NY

Full-time

Onsite

Entry Level

$70K/yr - $85K/yr

1+ years exp

Fanatics is a global product and technology group focusing on collectibles. The eCommerce Growth & Merchandising Coordinator is responsible for driving growth across Topps.com and FanaticsCollect.com by executing site merchandising and analyzing customer behavior to improve engagement and conversion.

eSportsManufacturingRetailSporting GoodsSports

Responsibilities

Accurately create and maintain product listings in the Product Information Management (PIM) system and eCommerce platforms (Shopify), including scheduled weekend product launches

Conduct daily quality assurance checks to ensure optimal site performance and customer experience

Troubleshoot and escalate operational issues by submitting and managing engineering tickets; validate resolutions before implementation

Merchandise category, homepage, and landing pages in alignment with business priorities, seasonal initiatives, and customer behavior insights

Monitor KPIs and customer interaction across product categories to identify trends and site optimization opportunities

Ensure product attributes, descriptions, and features are accurate and strategically positioned to support conversion

Partner with creative and marketing teams to develop compelling site content and storytelling that enhances the customer journey

Qualification

ECommerce merchandisingShopifyData analysisProduct Information ManagementA/B testingOrganizational skillsProblem-solving skillsCross-functional collaboration