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Crown Residential · 1 month ago

Systems and Operations Administrator

Plantation,FL,US

Full-time

Onsite

Mid Level

3+ years exp

Crown Residential is a company focused on multifamily operations. The Systems & Operations Administrator is responsible for the administration and improvement of software platforms, ensuring effective support and training for onsite teams.

LeasingMarketingProperty DevelopmentProperty ManagementReal Estate

Responsibilities

Responsible for the data conversion process and setup of the software platforms during community acquisitions, management transitions and dispositions

Functions as the primary software support/troubleshooting liaison. Assists community teammates with questions, corrections and updates

Provides ongoing training to employees and supports the execution of large-scale company rollouts

Research and Implementation of new products and or additions to existing products while providing ongoing support services to ensure successful adoption

Attends regular training classes and stays informed of product development/issues and provides recommendations for enhancements to ensure product efficiency/innovation

Manages user and group security access to all software product modules

Serve as liaison to ensure consistent communication between parties regarding issues and enhancements

Collaborate and provide vendors with approved system integrations

Ensure communities are adhering to Standard Operating Procedures (CR Live Guide), including but not limited to screening, vendor compliance, payment processing, purchasing, data security and utility management

Assist with a variety of transitional tasks assigned by supervisor, during community transitions and management take-overs

Responsible for effectively communicating and resolving problems with software development company

Qualification

RealPage productsMicrosoft ExcelProject managementMicrosoft WordBasic accounting practicesComputer skillsDevelopmentEffective communicationOrganizational skillsTime management

Required

A minimum of three years' experience in residential community management

Familiarity with RealPage products required

Advanced technical and analytic skills (Microsoft Excel, Word)

Ability to respond to teammates, vendors and clients in an effective, clear, friendly manner

Strong project management skills required; ability to manage multiple priorities simultaneously

Strong attention to detail

Ability to adapt and change and work in a dynamic environment

Ability to work outside normal business hours at times depending on workload

Ability to travel (up to 50%)

A High School education or equivalent is required

Ability to fluently read and write English

Accurately perform intermediate mathematical functions and use all on-site resident management software functions

Ability to work a minimum of 40 hours per week, Monday through Friday would be the standard schedule, although weekends may be required if needs change or if attendance of a conference requires it

Ability to travel frequently in state or out of state

Valid driver's license and current automobile insurance is required; position requires own vehicle to fulfill all of job's functions

Excellent communication skills

Strong administrative and organizational skills

Strong time management skills and ability to prioritize wisely

Strong Royal Service orientation

Good understanding of basic accounting practices

Ability to drive and access to a car

Basic computer and Internet knowledge

Intermediate knowledge of MS Word and Excel; proficiency with Outlook

Ability to operate and understand personal computer functions and company utilized software packages

Commit to ongoing professional development and career growth