AVP Technology Lead – Service Center Technologies jobs in United States
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LPL Financial · 2 weeks ago

AVP Technology Lead – Service Center Technologies

LPL Financial is a leading independent broker-dealer that empowers professionals to shape their success while helping clients pursue their financial goals. They are seeking a strategic AVP Technology Lead to architect and deliver next-generation Service Center technologies, focusing on solution architecture, hands-on development, and technology leadership to enhance customer servicing experiences.

FinanceFinancial Services
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H1B Sponsor Likelynote

Responsibilities

Serve as technical leader, solution architect, and hands-on developer within Agile Product Delivery teams
Design and implement modern service center architectures, including cloud migration, microservices, and API-first frameworks
Drive automation of routine tasks and introduce AI integrations to optimize customer and advisor interactions
Lead platform modernization efforts, including redesigning legacy components and implementing advanced call routing strategies
Collaborate with QA and DevOps teams to adopt CI/CD, test-driven development, and automation best practices

Qualification

Solution ArchitectureCall Center TechnologiesCloud-native SolutionsJavaScriptPythonMicroservicesAPI-first DevelopmentAI IntegrationsPredictive AnalyticsSecurity FrameworksCompliance Frameworks

Required

Bachelor's degree in Computer Science, Information Technology, or equivalent
10+ years of experience in call center platform technologies, including solution architecture and development
5+ years of experience implementing third-party platforms for contact center operations (e.g., NICE, Nexidia, Salesforce, Dynamics)
3+ years of experience with JavaScript and Python for integrations and platform enhancements
Practical experience with cloud-native servicing platforms, microservices, and API-first development

Preferred

Experience with GenAI, predictive analytics, and AI-driven personalization
Familiarity with security and compliance frameworks for cloud and data architectures

Benefits

401K matching
Health benefits
Employee stock options
Paid time off
Volunteer time off

Company

LPL Financial

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LPL Financial provides investment solutions and tools for independent financial advisors.

H1B Sponsorship

LPL Financial has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (106)
2024 (105)
2023 (122)
2022 (127)
2021 (65)
2020 (44)

Funding

Current Stage
Public Company
Total Funding
$2.5B
2025-03-31Post Ipo Equity· $1.5B
2024-06-03Post Ipo Debt· $1B
2010-11-18IPO

Leadership Team

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Rich Steinmeier
Interim CEO
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Sid Vyas
Chief Technology Officer/EVP
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Company data provided by crunchbase