Parakeet π¦ Β· 1 month ago
Customer Success Manager
Parakeet is a fast-growing lead generation and appointment-setting company looking for a Customer Success Manager. The role involves onboarding new clients and ensuring they achieve strong results post-sale, requiring a high level of ownership and execution in a fast-paced environment.
AppsArtificial Intelligence (AI)Email MarketingSaaS
Responsibilities
Onboard new clients
Help clients achieve strong, consistent results post-sale
Take responsibility for outcomes, not tasks
Spot problems before anyone else sees them
Follow up aggressively and never let things slip
Treat client goals like theyβre your own goals
Handle a high volume of client communication and campaign tasks with speed and accuracy
Prioritize effectively across 20β40+ active campaigns with different needs and timelines
Deliver consistent, high-quality work even in a fast-moving environment
Qualification
Required
Ability to onboard new clients and help clients achieve strong, consistent results post-sale
Extreme ownership of accounts end-to-end
Ability to take responsibility for outcomes, not tasks
Ability to spot problems before anyone else sees them
Ability to follow up aggressively and never let things slip
Ability to treat client goals like they're your own goals
High-execution, high-urgency mindset
Ability to handle a high volume of client communication and campaign tasks with speed and accuracy
Ability to prioritize effectively across 20β40+ active campaigns with different needs and timelines
Ability to deliver consistent, high-quality work even in a fast-moving environment