SBFM · 1 month ago
Area Supervisor
Oxford, MA
Full-time
Onsite
Mid LevelSBFM is seeking an experienced Area Supervisor to enhance their field-based service provision. The role involves maintaining service delivery standards, managing client relationships, and ensuring compliance with health and safety regulations across multiple sites.
CommercialFacilities Support ServicesWaste Management
Responsibilities
Maintain high standards of service delivery and client satisfaction in line with agreed KPIs
Relationship management - build and maintain strong client relationships at local level
Conduct regular audits and resolve issues to ensure cleaning standards and specifications are consistently achieved
Line management, support, inductions and training of frontline operatives
Support the mobilisation of new contracts through tasks including (but not limited to) site visits, inductions, and training
Oversee and manage health & safety compliance across all sites, ensuring all staff adhere to relevant legislation and company policies
Conduct stock checks and follow agreed processes for ordering cleaning materials and equipment
Cover cleaning, utilising existing workforce where available and completing site cleaning where necessary
Supporting or covering other Area Supervisors’ areas where required
Ensure correct use of IT systems and maintaining accurate records of visits, activities, and communications
Collaborate effectively with Regional Operations Managers, Account Managers, and other colleagues to ensure smooth operations and consistent service delivery
Respond promptly to ad hoc requests or escalations from Operations Directors, Regional Operations Managers, or other members of the management team
Proactively identify and escalate concerns, risks, or improvement opportunities to senior management
Qualification
Required
Demonstrable experience in a similar role
Possess the IOSH Managing Safely qualification or be willing to complete the training with SBFM within the first 3 months of employment
Excellent communication skills
IT literate
A proactive approach and an excellent eye for detail, methodical and organised and able to work autonomously
Self-motivated, confident and an engaging approachable manner with a ‘can do' flexible attitude to work requirements
Excellent client focus and a proven track record of service delivery in facilities management or contract cleaning environment
Team player and able to motivate others
A full, clean, driving licence and the willingness to travel in the UK to all client sites as required
Benefits
Company vehicle
20 days holiday plus bank holidays
Pension Scheme
Internal mentoring scheme
Regular company events
Company
SBFM
SBFM provides waste management, grounds maintenance, soft FM solutions, and commercial cleaning services.
5,001-10,000 employees
Funding
Current Stage
Late StageLeadership Team
Colin Shute
Founder, Executive Chairman
Recent News
2025-09-23
SeekingAlpha
2024-04-22
Company data provided by crunchbase