Production Service Clerk jobs in United States
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Coilmaster Corporation ยท 16 hours ago

Production Service Clerk

Coilmaster Corporation is part of the global industrial organization Marmon Holdings, committed to making a positive impact and fostering a culture of empowerment. The Production Service Clerk is responsible for interacting with customers, resolving issues, and ensuring satisfaction while supporting order processing and maintaining quality standards.

Machinery ManufacturingManufacturingMechanical Engineering

Responsibilities

Responding to customer inquiries
Resolving customer issues
Processing case orders and transactions
Providing product information
Handling customer complaints
Maintaining customer records
Processing consignment or service shipment paperwork
Escalating complex issues
Maintain quality standards / perform mandatory quality checks
Meet daily productivity requirements
Work well in a team environment
Maintain a clean and safe working environment
Communicate effectively with others
Good attendance
Other duties as assigned

Qualification

Customer SupportOrder ProcessingMicrosoft ProgramsMath SkillsAttention to DetailTeamworkCommunication Skills

Required

Responding to customer inquiries
Resolving customer issues
Processing case orders and transactions
Providing product information
Handling customer complaints
Maintaining customer records
Processing consignment or service shipment paperwork
Escalating complex issues
Superior math skills and the ability to understand measurements and blueprint drawings
Attention to detail
Maintain quality standards / perform mandatory quality checks
Meet daily productivity requirements
High level of accuracy
Work well in a team environment
Maintain a clean and safe working environment
Communicate effectively with others
Good attendance
Safety
Quality
Productivity
High level of accuracy
Able to work at an acceptable pace to meet productivity goals
Ability to sit, stand, and walk for long periods
Ability to go to plant floor multiple times per day to collect and distribute information
Extended hours and overtime as required

Preferred

High School Diploma or GED preferred but not required
3 to 6 months related experience and/or training preferred but not required
Knowledge of appropriate software; ability to enter data efficiently and accurately (Microsoft programs)

Company

Coilmaster Corporation

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Coilmaster Corporation is a state-of-the-art manufacturer of quality coils and condensers.

Funding

Current Stage
Growth Stage
Company data provided by crunchbase