Weee! · 1 day ago
Warehouse IT Specialist
Landover, Maryland, United States
Full-time
Onsite
Mid Level
$63K/yr - $74K/yr
3+ years expWeee! is the largest and fastest-growing ethnic e-grocer in the United States, focused on providing affordable access to exciting ethnic food. The Warehouse IT Specialist will be responsible for maintaining IT infrastructure and providing technical support for warehouse operations.
E-CommerceGroceryRetail
Responsibilities
Set up and maintain IT infrastructure, such as WAN/LAN networks, WiFi Access Points, MDF/IDF, video conference, security cameras, warehouse badge/alarm systems, etc
Provide daily IT support for warehouse operations, including network, desktop/server, barcode and Wi-Fi printer, scanner, touch screen, PDA, UPS, other IT equipment, and warehouse management systems
Maintain all IT equipment and automation systems in good working condition
Install, configure, and troubleshoot desktop/PC operating system, hardware, software and apps, video conference, printer, etc., and support employee onboarding/offboarding
Manage IT equipment inventory, IT assets, and user access privileges
Build and maintain warehouse robotic automation picking and packing systems related to IT servers, storage, and applications if needed
Analyze error reports and system alerts to identify robots, charging stations, and other equipment
Troubleshooting network and client endpoint issues, including packet captures and analysis
To track the health and performance of robotic systems over time, maintain detailed records of maintenance activities, error logs, and performance metrics
Write SOP user manual documents and provide IT training to end users
Create and follow change control and incident management processes and procedures
Collaborate with cross-functional teams to implement solutions and projects
Other projects or tasks assigned by the warehouse Operations Manager/Director
Qualification
Required
3+ years of relevant work experience in IT support
Excellent network skills, such as managing IT server room network switch/firewall
Experienced computer troubleshooting skills (windows 10, Mac OS & Linux OS)
Possess good analytical, troubleshooting, and problem-solving skills
Well-known security camera system & badge system
Nimble and patient with good communication skills
Preferred
Warehouse-related IT support experience is preferred
Robot Packing and Picking Automation system maintenance experience is a plus
Benefits
Comprehensive health insurance package, including medical, dental, and vision
401k
Equity and Bonus
Vacation and sick, holiday time
Monthly mobile stipend
Monthly Weee! Points credit
Company
Weee!
Weee! is an online grocery delivery platform that offers hispanic and asian foods specialty products and everyday staples.
501-1000 employees
H1B Sponsorship
Weee! has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (34)
2024 (38)
2023 (38)
2022 (48)
2021 (44)
2020 (15)
Funding
Current Stage
Late StageTotal Funding
$862.75MKey Investors
SoftBank Vision FundDST GlobalGoodwater Capital
2022-02-28Series E· $425M
2021-03-16Series D· $315M
2020-08-17Series C· $35M
Leadership Team
Larry Liu
Founder & CEO
Recent News
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2025-12-01
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Company data provided by crunchbase