Quincy Credit Union · 4 weeks ago
Director of Consumer Lending
Quincy, MA
Full-time
Onsite
Mid, Senior Level
5+ years expQuincy Credit Union is seeking a Director of Consumer Lending to lead the strategy and operations of their consumer lending division. The role involves overseeing underwriting, processing, and servicing while ensuring compliance with organizational goals and regulatory requirements.
BankingFinancial ServicesNon Profit
Responsibilities
Lead the consumer lending team. Develop and refine policies, workflows, and processes. Monitor KPIs to drive performance and ensure efficient, compliant operations
Oversee consumer loan underwriting. Balance profitability with risk, structure loan terms appropriately, and assess creditworthiness using financial data and credit reports
Partner with Marketing on loan product development and promotions. Collaborate across departments to support organizational initiatives
Enhance automation and workflow efficiency. Maintain and optimize the decision engine within the Loan Origination System. Coordinate needs with Information Systems
Ensure all loans and documentation meet credit union, state, and federal requirements
Verify application completeness and accuracy. Maintain strong internal controls and risk practices
Provide coaching, guidance, and professional development to support team capability and growth
Qualification
Required
5–7 years of progressive experience in consumer lending, including at least 5 years in a leadership role
Strong knowledge of consumer lending regulations, underwriting standards, and risk management practices
Demonstrated ability to lead teams, develop policies, and implement operational and process improvements
Experience with loan origination systems (LOS), decision engines, and integrated technologies (e.g., Loan Director, fiVision, Fiserv DNA Core)
Excellent analytical, organizational, and communication skills
Bachelor's degree or Equivalent industry-recognized certifications
Benefits
Health, dental, and vision insurance
401(k) plan with 10% company contribution
Paid time off and holidays
Professional development opportunities
Tuition reimbursement
Company
Quincy Credit Union
Quincy Credit Union is a financial services company that offers financial products and mobile banking services.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Sean T. Dunn
Chief Lending Officer
Company data provided by crunchbase