Care Coordinator - Logan Circle jobs in United States
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Bond Vet · 1 month ago

Care Coordinator - Logan Circle

Bond Vet is on a mission to strengthen the human-animal bond through better pet care. The Care Coordinator will provide an amazing experience to clients and pets, acting as the first and last touchpoint for patients during their visits.

Health CareMedicalPetPrimary and Urgent CareVeterinary

Responsibilities

Greet pet parents and their four-legged friends and ensure a smooth check in and check out experience
Manage the schedule of daily appointments and walk-ins
Take and make calls and communicate via email to other Vet Practices and clients as necessary
Keep our common areas clean and well stocked
Provide a high level of hospitality for our pet parents, answer questions and provide information and education as needed
Perform other duties as assigned by your team leaders

Qualification

Customer service experienceVeterinary industry experienceMultitasking abilityCommunication skillsAttention to detailTyping proficiencyHospitality skills

Required

At least 1 year of experience in customer service, hospitality, or client facing receptionist positions
Excellent written and verbal communication skills
High attention to detail and ability to multitask with accuracy and efficiency
A high comfort level typing and utilizing multiple computer systems

Preferred

Experience in the veterinary industry preferred
Prior experience in veterinary practices or animal care is a plus

Benefits

Strong Team Culture
Discount on In-Clinic Services for Pets
Flexible Scheduling Models with scheduled released at least a month in advance
A place to grow: culture that is centered in learning and development, career pathing, mentorships, empowerment and trust

Company

Bond Vet

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Bond Vet operates a network of vet clinics that offer a range of veterinary services, from routine check-ups to urgent care.

Funding

Current Stage
Late Stage
Total Funding
$245M
Key Investors
Warburg PincusTalisman Capital Partners
2023-10-16Private Equity· $50M
2021-10-11Private Equity· $170M
2020-11-12Series A· $17M

Leadership Team

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Lukas Keindl
Co-Founder and Chief Product Officer
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Zay Satchu
Co-Founder and Chief Veterinary Officer
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Company data provided by crunchbase