Hexagon Asset Lifecycle Intelligence · 3 hours ago
Inside Sales and Renewals Representative
Madison, AL
Full-time
Onsite
Entry, Mid Level
2+ years expHexagon Asset Lifecycle Intelligence is a global leader in enterprise software, empowering organizations to build a safer, more sustainable and efficient future. The Inside Sales and Renewals Representative will proactively work with customers to ensure software is updated and achieve high renewal rates while maintaining sales goals and supporting team objectives.
Software
Responsibilities
Work collaboratively with internal teams to meet customer expectations to secure success and increase renewal rates, across EIMS, Enterprise and Strategic accounts
Maintaining and exceeding your sales goals while supporting team sales goals
Maintain the percentage of renewal rate to foster the success and growth of your accounts and the company overall
Manage and negotiate all existing renewal contracts for an assigned territory of customer accounts
Probe for additional sales opportunities on all customer calls (implied other spaces)
Create quotes according to the defined partner and customer discounts for both software and hardware
Manage CRM database to include creating opportunities, maintaining renewals, updating activity records and customer data as required
First point of contact for administrative questions in your customer set
Answer calls and respond to email inquiries in a timely and professional manner
Effectively negotiate YoY SMA (Support and Maintenance Agreement) increases as required with end-user contract administrator, leveraging Outside Sales Team as needed
Effectively learn, understand, communicate, and quote hardware options for client base who buy turnkey solutions
Receive purchase orders and update opportunity status to prepare for processing and billing
Communicate in a professional manner order issues to customers, partners and/or internal parties
Develop a thorough understanding of the products, company business goals and needs
Qualification
Required
2+ years with proven experience in Renewals, Sales and/or Account Management
Experience with managing, maintaining, and running reports in Salesforce or similar CRM
Positive and motivating attitude when dealing with internal and external customers
Clear and concise communication skills
Experience meeting sales goals and maintaining forecast
Comfortable with a fast-paced environment
Microsoft Office Suite proficiency; strong excel skills
Preferred
Experience in a software sales environment, a plus
Experience with selling computer hardware, a plus
College degree preferred
Company
Hexagon Asset Lifecycle Intelligence
Hexagon’s Asset Lifecycle Intelligence division helps clients design, construct and operate more profitable, safe and sustainable industrial facilities.
10001+ employees
H1B Sponsorship
Hexagon Asset Lifecycle Intelligence has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (28)
2024 (20)
2023 (27)
2022 (18)
2021 (25)
2020 (10)
Funding
Current Stage
Late StageLeadership Team
Melanie Eakes
Executive Vice President - Chief Technology Officer
Ismo Piirainen
Director, Pre-Sales
Company data provided by crunchbase