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Team Velocity · 4 weeks ago

Account Coordinator | Team Hotel

Phoenix, AZ

Full-time

Onsite

New Grad, Entry Level

$48K/yr - $48K/yr

0+ years exp

Team Velocity is a full-service marketing agency serving the automotive industry, providing fully integrated marketing solutions to OEMs and dealerships nationwide. As an entry-level Account Coordinator, you will support the Customer Success Team by ensuring timely deliverables and maintaining client relationships while developing an understanding of the automotive industry and integrated marketing strategies.

AdvertisingMarketing

Responsibilities

Attain working knowledge of Team Velocity’s processes, account management, integrated strategies and our proprietary technology platform, Apollo®

Assist with preparation of Customer Success documents, i.e., meeting agendas, reporting decks, and general Client communications

Participate in and document Client meeting discussions and conference calls

Maintain constant communication with Account Teams on deliverables’ status and current work-in-progress using internal processes

Assist with resolving Client questions and needs in a timely manner

Work to problem-solve production issues and errors; escalate issues, as needed

Understand Clients’ goals and effectively organize deliverables to ensure productive campaign results

Update and maintain Clients’ Consumer Portal(s)

Learn, and maintain, knowledge of compliance and co-op requirements for all manufacturers

Support Account Management team with additional tasks, as needed

Work ahead on client deliverables; what you know in advance, do in advance

Know your Client! Learn, and maintain, knowledge of Client Accounts; understand their Perfect Market

Be a student of the Industry! Hone your understanding of the automotive industry, company culture, products, services, strategic communication planning and integrated marketing strategies

Exercise proactive daily communications in a professional and efficient manner, with both colleagues and clients

Continually seek ways to add value to the Client / Agency relationship

Qualification

Integrated marketing strategiesAutomotive industry knowledgeMicrosoft Office proficiencyCustomer service experienceExceptional communication skillsCritical thinkingOrganizational skillsFlexibility