PUMA Group · 3 hours ago
Retail Supervisor - Full Time (Birch Run)
Birch Run, MI
Full-time
Onsite
Entry Level
$21/hr - $24/hr
1+ years expPUMA Group is a global sports brand that seeks individuals who embody SPEED & SPIRIT. The Retail Supervisor role focuses on delivering exceptional customer experiences, achieving sales goals, and managing store operations while ensuring compliance with company policies.
ApparelFashionLifestyleSoccerSports
Responsibilities
Provide consistently high standards of customer experience within the Store in accordance with PUMA’s Brand Values and service standards
Responsible for ensuring the Store consistently achieves or exceeds sales, KPIs and profitability goals through the effective use of short- and long-term planning, expense control, sales and service
Assist the Store Manager and Assistant Store Manager with the recruitment, training, development and succession of high performing, results driven employees
Responsible for payroll control and service driven scheduling in order to maintain a highly profitable location while providing the highest levels of service to customers
Manage and communicate merchandise opportunities to Store and/or Assistant Store Manager
Responsible for achieving or exceeding inventory and shrink goals; manage physical inventory counts
Responsible for handling and processing incoming and outgoing merchandise
Required to comply with all Policies & Procedures, operational core competencies and key accountabilities
Responsible for maintaining a safe, healthy and compliant working and shopping environment
Required to work non-traditional hours; weekends, evenings, holidays; overtime may be required in this position
Qualification
Required
1 – 2 years' experience in a focused, customer service-oriented retail environment (preferably apparel/footwear)
Proven ability to exceed sales goals, demonstrated ability to reason through complex issues, ability to present information to large groups
Strong team player
Excellent communication skills
Ability to learn quickly
Computer skills, basic know-how about MS Office programs, and retail software
The ability to constantly walk and move about is required
Use of the following senses is critical to this position: speaking, hearing, near and far acuity, depth perception, and field of vision
Ability to lift/carry, push/pull up to 30 pounds regularly
Required to comply with all Policies & Procedures, operational core competencies and key accountabilities
Responsible for maintaining a safe, healthy and compliant working and shopping environment
Required to work non-traditional hours; weekends, evenings, holidays; overtime may be required in this position
Benefits
Bonus
Benefits
Company
PUMA Group
PUMA is one of the world’s leading sports brands, designing, developing, selling and marketing footwear, apparel and accessories.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$712.87M2025-12-18Post Ipo Debt· $712.87M
1986-06-10IPO
Leadership Team
Bjorn Gulden
CEO
Markus Neubrand
Chief Financial Officer
Recent News
2025-12-30
2025-12-24
Company data provided by crunchbase