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U.S. Bank · 4 hours ago

Corporate Trust Relationship Specialist

Chicago, IL

Full-time

Hybrid

Mid Level

$87K/yr - $102K/yr

3+ years exp

U.S. Bank is committed to helping customers and businesses make better financial decisions. The Corporate Trust Relationship Specialist is responsible for managing customer relationships, generating new business, and ensuring customer satisfaction while maximizing profitability.

BankingFinancial ServicesInsuranceMortgageWealth Management

Responsibilities

Successfully retains existing customer relationships including generating new business from these customers to increase market share and profitability

Provides service to customers with regard to account information, questions, problems, education, or other requests

Develops and completes customer calling program to ensure customer satisfaction, retention, and identification of repeat and new business opportunities

Solicits new business from current relationships with market influencers, working closely with new business development staff

Writes fee proposals based on standard pricing with some modifications for unique non-routine responsibilities

Monitors aged receivables reports to better understand customer receivable status and collect those fee receivables in excess of 60 days past due

Delivers a level of customer service commensurate with level of fee revenue in order to maximize profitability of a book of accounts