Exodigo · 1 month ago
Technical Field QC
NY, New York, US
Full-time
Onsite
New Grad, Entry LevelExodigo is a leader in subsurface intelligence, combining advanced technology for accurate underground mapping. The Technical Field Quality Control Specialist will perform equipment field tests and quality control, acting as a key technical liaison between U.S. Logistics and R&D teams, ensuring product reliability and quality standards are met.
3D TechnologyArtificial Intelligence (AI)Mapping ServicesSoftware
Responsibilities
Visit company and 3PL warehouses on a defined weekly plan; run incoming, pre-deployment, and post-return checks; commission/decommission kits; confirm 'field-ready' status
Inspect technological products/kits prior to shipment per Exodigo standards and approved procedures
Execute field tests to validate performance and reliability; capture logs, photos, and replicable steps; publish findings
Diagnose issues and perform light electronic/mechanical rework, module/board swaps, calibrations, and ATP per BOM/WI; verify fixes and return units to stock
Serve as the primary technical point of contact with R&D and Supply Chain (Israel); clarify specs/requirements/timelines and manage escalations through resolution
Collect defective units, classify failure modes, arrange temporary replacements, and shepherd repairs with approved vendors/3PL through return-to-stock, including post-repair verification
Track required versions, install/configure updates, and confirm correct operation prior to release
Update serial-level status, inventory movements, and QC results in real time; partner with the ERP team to streamline workflows, forms, and traceability fields
Create/maintain SOPs, checklists, quick guides, and integration notes using Exodigo templates; coach warehouse staff on handling, ESD, and basic diagnostics
Follow ESD, lithium-battery, and warehouse safety practices; maintain audit-ready sites
Perform small-batch builds and rework for kits (e.g., cable/crimp/termination, labeling, minor mechanical assembly, module swaps), calibrations, and acceptance tests; implement ECO/ECR on affected units; manage materials/consumables/tooling; record as-built and component traceability in NetSuite
Qualification
Required
Experience in technical field service, hardware QC/commissioning, or warehouse-based testing across multiple sites
Strong hands-on diagnostics and basic rework skills: multimeter/oscilloscope use, connector/cable testing, firmware flashing, and actionable defect reporting (logs, photos, steps to reproduce)
Comfortable executing light manufacturing/repair to documented standards (BOM/WI/SOP)
Working knowledge of ERP/WMS processes
Excellent written and verbal communication
Effective collaboration across time zones with Israel
Ability to travel frequently (domestic ~60%) and occasionally internationally
Ability to work safely in warehouse environments
Ability to safely lift and handle typical field-kit components (up to ~50 lb)
Preferred
Exposure to 3PL is a plus
Background with GPR/EM/sensor systems is an advantage
Familiarity with NCR/RMA, ISO-style documentation, and IPC workmanship (e.g., IPC-A-610/620) is a plus
NetSuite experience strongly preferred
Familiarity with Jira/Confluence is helpful
Company
Exodigo
Exodigo provides an AI-based platform for subsurface image mapping without physical intrusion.
Founded in 2021
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$212MKey Investors
National Grid Partners (NGP)Intel Ignite
2025-07-16Series B· $96M
2024-02-27Series A· $75M
2023-01-18Seed· $12M
Recent News
2026-01-12
Crunchbase News
2025-11-24
2025-10-30
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