Terre Haute Casino Resort ยท 10 hours ago
IT Technician-NonEx
Terre Haute, IN
Full-time
Onsite
Mid Level
3+ years expTerre Haute Casino Resort is a vibrant entertainment destination that offers a range of gaming and hospitality services. The IT Technician role is essential for supporting PC users and ensuring reliable access to technology and information for all team members.
Gambling & Casinos
Responsibilities
Provide stellar customer service to all team members, vendors, and guests of Terre Haute Casino Resort
Provides 24/7 on-call support for complex and critical computer application problems and issues
Offers support to the Information Technology staff for duties as assigned
Performs all duties necessary to ensure high reliability of users and computer systems, as assigned
Review and adhere to all Information Technology policies, internal controls and standard operating procedures set forth by Churchill Downs Inc. and Terre Haute Casino Resort
Must complete a minimum of 20 hours of training quarterly in an area related to Information Technology, Casino Operations, Customer Service, Productivity, Management or Leadership, as assigned and approved by the Senior Director of Information Technology
All other duties as assigned
Qualification
Required
Stellar verbal communication skills suitable for a professional and fast-paced environment
Type 50 WPM
Advanced Knowledge of Microsoft Active Directory
Advanced Knowledge of PC Components
Advanced Knowledge of Windows Server 2016 & Up
Minimum of 3 years performing day-to-day end user support in a Microsoft Windows 10 environment, or a minimum combination of 3 years of related education and work experience
Preferred
Casino Gaming Experience
Aristocrat Oasis Administration
Project Planning
Benefits
401k Plan with company match
Employee Stock Purchase Plan (15% discount)
Health, Dental, & Vision Insurance
Flexible Spending Account
Health Savings Account
Company Paid Short-Term and Long-Term Disability Plans
Company Paid Basic-Term Life Insurance
Paid Time Off
Tuition Reimbursement ($5,200 per year for undergrad and graduate course work)
A Variety of Team Member Discounts including:
Ford Affiliate Program
Verizon
AT&T
TicketsAtWork
Skechers
Sherwin Williams
Meal Discounts
Fun Team Member Events
Company-Sponsored Volunteer Opportunities
Team Member Recognition Program
Advancement opportunities and the chance for further professional development are also available.
Company
Terre Haute Casino Resort
Terre Haute Casino Resort promotes responsible gaming. Please play responsibly. Must be 21 or older.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Jennifer Schoffstall
Human Resources Business Partner
Company data provided by crunchbase