University of New Hampshire · 4 hours ago
Business Operations Specialist, Housing & Residential Life
The University of New Hampshire is a research institution providing comprehensive undergraduate and graduate programs. The Business Operations Specialist is responsible for overseeing budgetary, personnel, and administrative operations for Housing and Residential Life, managing a complex budget and providing leadership in financial planning.
Professional ServicesTraining
Responsibilities
Provide leadership for financial planning and management for UNH Housing and Residential Life, to include:
Identify and lead complex business and financial models for Housing and Residential Life including 10-year budget projections (including occupancy, revenue, and expense projections), preparation, adjustments, monitoring income and expenditures, financial analysis, and reconciliation of accounts for the department totaling over $60 million annually
Manage, track, and provide oversight to senior managers on development and administration of Housing and Residential Life Cost Centers. Communicate closely with Student Life area leadership regarding the budget processes and reconciliation of money
Identify and solve financial issues
Continually review monthly financial reports for inaccuracies for all areas of the department, including P&L statements
Coordinate large transfers and payments for services from departments and external vendors
Advise and solve budget and other business challenges related to the programs and facilities, such as procurement of equipment and supplies, managing revenues and expenses, travel reimbursement, and adjustments. Process invoices, internal transfers, refunds, and reimbursements
Develop internal financial processes to ensure compliance with USNH policies and federal regulations. Establish procedures to track, file and manage financial transactions
Coordinate office procedures between Housing and Residential Life to ensure maximum efficiency
Supervise maintenance of financial and risk management documentation as recommended
Provide Leadership For Student And Professional Personnel, To Include
Develop internal best practices for personnel and administrative operations for Housing and Residential Life. This includes full utilization of Workday and empowering coworkers on use of that system
Supervise 2-4 administrative personnel for Housing and Residential Life
Train and proactively communicate expectations across the department
Partner with Human Resources and Central Finance to resolve escalating concerns
Organize personnel and department files using standardized naming conventions. Follow USNH policies for retention and removal and ensure compliance across the two departments
Coordinate major departmental gatherings
This position supports all professionals in Housing and Residential Life regarding budget management, including annual budget development and ongoing management of their respective budget areas. Coaching colleagues to responsibly manage budgets enhances the efficiency and effectiveness of the operation
Additional Administrative Duties Include
Develop and maintain thorough knowledge and understanding of the departments
Serve on Housing, Residential Life, Student Life, and/or university committees
Provide leadership and direction in the development of short- and long-range plans
Gather, interpret, and prepare data for studies, reports, and recommendations
Participate in professional development opportunities to remain on the forefront of the field
Other duties as assigned
Qualification
Required
Bachelor's degree in business administration, higher education, or a related field and 3 years of experience
Supervision and mentorship of staff
Proven experience in business or operations management
Strong financial acumen with experience in budget management and financial reporting
Excellent communication, organizational, and leadership skills
Ability to manage multiple priorities and work effectively in a fast-paced environment
Knowledge of housing operations, student services, and relevant regulations
Preferred
Master's degree is preferred
Strong problem-solving and conflict resolution skills
Experience with strategic planning and project management
Proficiency in StarRez, Workday, and Microsoft Office Suite
Company
University of New Hampshire
The University of New Hampshire is the state’s public research university, providing comprehensive, high-quality undergraduate programs and graduate programs of distinction.
H1B Sponsorship
University of New Hampshire has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (34)
2024 (34)
2023 (21)
2022 (26)
2021 (18)
2020 (13)
Funding
Current Stage
Late StageTotal Funding
$0.12MKey Investors
U.S. Small Business Administration
2024-01-02Grant
2022-11-04Grant
2021-08-23Grant
Leadership Team
Recent News
2025-06-02
Providence Business News
2025-06-01
2025-05-28
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