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ICE · 7 hours ago

Implementation Consultant - Automated Underwriting/Closing

Jacksonville, FL

Full-time

Hybrid

Mid Level

3+ years exp

ICE is a company specializing in mortgage technology solutions. The Implementation Consultant will participate in the full project lifecycle to understand client requirements, develop solutions, and provide support, ensuring successful implementation and client satisfaction.

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Responsibilities

Analyze requirements, design, configure, document, test, and provide post-implementation support

Provide knowledge around ICE product features and functions and make necessary best practice recommendations

Interact with client and demonstrate understanding of their business and technical needs

Lead client sessions, drive consensus, and manage projects to completion

Conduct user testing and training

Work closely with the client’s project team, project team members, and internal resources such as product management, engineering, and technical support

Qualification

Consulting experienceMortgage industry knowledgeLoan origination solutionsCommunication skillsProblem solving skillsTime management skillsCross-team collaboration