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ITG Communications, LLC · 5 hours ago

Billing Supervisor

Fort Lauderdale, FL

Full-time

Onsite

Mid Level

$52K/yr - $60K/yr

3+ years exp

ITG Communications, LLC is seeking a Billing Supervisor responsible for supervising daily billing operations for assigned payment centers. The role involves ensuring accurate processing of field work, timely invoicing, and effective team management while maintaining quality standards and customer satisfaction.

Customer ServiceTelecommunicationsWired Telecommunications

Responsibilities

Supervise billing clerks in processing field work and ensure that the invoices are generated accurately and within the timelines

Support monthly closing processes, check for issues, variances and resolve them to enable accurate and timely closure

Generate regular reports on billing performance and metrics for timely review and intervention

Monitor AR aging and support collections efforts to achieve the target days sales outstanding (DSO)

Review and analyze unbilled reports to ensure timely invoicing

Ensure compliance with customer SOWs and billing requirements

Interface with Operations teams on billing documentation and queries

Interact with customers to address and resolve billing issues

Provide training and guidance to billing clerks to enhance their capabilities and performance

Support system updates and process improvements for automation and improving productivity, accuracy and billing metric

Qualification

Billing operationsSupervisory experienceFUSE system proficiencyExcel knowledgeFinancial report analysisAttention to detailEffective communicationProblem-solving abilities

Required

High school diploma required

3+ years of experience in billing operations

1+ years of supervisory experience

Strong background in billing processes

Attention to detail and analytical skills

Monitoring and guidance to the team

Effective communication and problem-solving abilities

Preferred

Additional course work in business, billing, accounts receivable preferred

Proficiency in FUSE system

Knowledge of Excel and reporting tools

Understanding of customer billing requirements

Experience with financial reports, analysis

Company

ITG Communications, LLC

Founded in 2013, ITG Communications is a national turnkey infrastructure services provider supporting the broadband, wireless, and utility industries across the United States.

Founded in 2013

Gallatin, Tennessee, USA

5001-10000 employees