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PwC · 4 hours ago

Salesforce Manager [Pharma & Life Science]

Dallas, TX

Full-time

Hybrid

Senior Level

$99K/yr - $232K/yr

5+ years exp

PwC is a leading professional services firm specializing in consulting services for various business applications. The Salesforce Manager role involves providing consulting services, analyzing client needs, implementing software solutions, and training clients on Salesforce applications to optimize operational efficiency.

AccountingBusiness DevelopmentConsultingFinanceFinancial ServicesTax Consulting

No H1B

Responsibilities

Analyse and identify the linkages and interactions between the component parts of an entire system

Take ownership of projects, ensuring their successful planning, budgeting, execution, and completion

Partner with team leadership to ensure collective ownership of quality, timelines, and deliverables

Develop skills outside your comfort zone, and encourage others to do the same

Effectively mentor others

Use the review of work as an opportunity to deepen the expertise of team members

Address conflicts or issues, engaging in difficult conversations with clients, team members and other stakeholders, escalating where appropriate

Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements

Qualification

Salesforce.com certificationsSalesforce technology solutionsCRM technologies implementationSoftware configurationApex codingVisualforce codingThird-party integrationsClient relationship managementTeam leadershipMentoringCommunication skillsProblem-solving

Required

Bachelor's Degree

5 year(s) of experience

Demonstrates proven extensive knowledge levels and acumen specific to understanding underlying client business problems and developing Salesforce technology-enabled solutions that addresses the needs of large organizations, including how to implement technology solutions to help streamline organizational needs and meet legal-related and industry-specific compliance standards and regulations

Demonstrates proven extensive knowledge levels and success in roles assisting large organizations with improving the performance of their Sales, Service, Marketing, R&D, IT, and Operations business units

Understanding and solving business and technology challenges related to the implementation of CRM technologies

Delivering Social & Mobile Enterprise platforms, and designing and developing platform-based applications that meet client business needs

Demonstrates proven extensive knowledge and success as a team leader, including supervising teams to create an atmosphere of trust and seeking diverse views to encourage improvement and innovation

Answering questions and providing direction to less-experienced staff

Coaching staff including providing timely meaningful written and verbal feedback

Demonstrates proven success and extensive abilities to learn and perform in functional and technical capacities, which includes leading and/or facilitating teams to develop client proposals, leveraging extensive business development and relationship management know-how

Identifying and addressing client needs: developing and sustaining deep client relationships using networking, negotiation and persuasion skills to identify and sell potential new service opportunities

Preparing and presenting comprehensive written and verbal materials

Defining resource requirements, project workflow, budgets, billing and collection

Writing, communicating, facilitating, and presenting cogently to and/or for all levels of industry audiences, clients and internal staff and management

Software configuration, Mobile solutions, Apex coding, or Visualforce coding experience in Salesforce.com and/or Veeva

System application implementations, software configurations, or other related coding in the following technological product suites; Salesforce.com, SAP, Oracle, Marketo and related cloud and/or on premise ERP business applications

Third-party integrations and functionality and impact of these integrations

Utilization of PC applications (i.e. Microsoft Word, Excel, PowerPoint and Project) and business levels of fluency in multiple languages to write, communicate, facilitate, and present cogently, emphasizing the ability to capture effectively clients' needs and understand their systems enough to be able to translate those needs in to system functionality

Producing deliverables within a diverse, fast paced environment, collaborating effectively across global teams and juggle multiple projects and initiatives simultaneously