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Gen II Fund Services · 4 weeks ago

Senior Investor Services Analyst

Boston, MA

Full-time

Hybrid

Mid, Senior Level

$70K/yr - $95K/yr

2+ years exp

Gen II Fund Services is one of the largest global independent private equity fund administrators, administering over $1 trillion of private capital. The Senior Investor Services Analyst will be responsible for providing Investor Services functions to sponsors and client service teams, ensuring efficient client experiences and maintaining accurate investor records.

Asset ManagementFinanceFinancial ServicesHedge Funds

No H1B

Responsibilities

Acknowledge, review and/or respond to client inquiries in a prompt manner while coordinating with internal and external teams, as needed

Review and/or process investor on-boarding documentation (Subscription, Tax, and AML documentation)

Review and/or process subsequent investor activity and changes to investor static data (Partner transfers, name changes, contact and wire instruction updates)

Review and/or maintain investor records across multiple internal and external systems

Review and/or prepare ad-hoc, monthly, quarterly, annual reporting, and capital activity notices for sponsor funds and investors

Review and/or prepare investor audit confirmations and monthly recurring deliverables

Disseminate and/or review fund & investor correspondence (capital call, distribution, partner capital statement and other sponsor communications) across various investor portal platforms

Track incoming capital call wires and prepare capital distributions payments across various client accounts

Progressive responsibilities to include training of less experienced associates, and first level review of deliverables

Ensure all work is completed in line with the service level agreement

Liaise with the client service team to ensure efficient and excellent client service experience for Gen II’s sponsors

Ensure deliverables are executed in line with Gen II best practices, policies, and procedures

Participate in special projects

Operate efficiently in a deadline-driven, high volume, and everchanging environment

Qualification

Financial services experienceInvestor Services backgroundMicrosoft 365 proficiencyInvestor Portals experienceAllvue CRM experienceCustomer service skillsTime management skillsAttention to detailVerbal communicationWritten communication