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Finch AI · 1 month ago

Enterprise Account Engineer - TS/SCI with Poly

Herndon, VA

Full-time

Hybrid

Mid, Senior Level

Finch Computing is a fast-growing AI company focused on transforming unstructured data into structured intelligence for various sectors including national security. The Enterprise Account Engineer will serve as the technical point of contact for National Security customers, responsible for deploying, integrating, and optimizing Finch AI products in complex environments.

AnalyticsArtificial Intelligence (AI)Big DataBusiness IntelligenceMachine LearningNatural Language ProcessingPredictive AnalyticsSaaSSoftwareText Analytics

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Serve as the enterprise-level technical owner for assigned National Security accounts post-sale

Lead deployments, integrations, and configuration of Finch AI software in on-prem, hybrid, and air-gapped environments

Build and support agentic workflow integrations using tools such as LangChain, NIFI, Spark, REST APIs, and system-to-system messaging pipelines

Stand up and maintain containerized and orchestrated environments (e.g., Docker, Kubernetes, Helm) required for Finch AI product deployments

Integrate diverse data types such as email, chat, reports, documents, structured data, and unstructured text, into enterprise pipelines

Support integrations with on-prem LLMs, RAG pipelines, and secure model-serving architectures

Partner closely with Customer Success, Product, and Core Engineering to triage issues, prioritize enhancements, and advocate for customer needs

Provide hands-on troubleshooting across the full stack (infrastructure, data pipelines, application layer, APIs, connectors, and agentic workflows)

Deliver technical training, runbooks, and best-practice guidance to mission users

Participate in customer onsite meetings, technical exchanges, testing events, and readiness reviews

Act as a trusted advisor for enterprise customers on how to operationalize Finch AI in mission environments

Qualification

TS/SCI with PolyKubernetesDockerPythonData ingestion pipelinesAWSAPI integrationCybersecurityMLOpsDevOps backgroundFederal agenciesCommunication skills

Required

Active TS/SCI with Poly

Strong software engineering or DevOps background, ideally supporting secure or classified environments

Hands-on experience with: Kubernetes, Docker, Helm, container orchestration, AWS (GovCloud experience is a plus), Python, LangChain, and modern agentic frameworks, Secure deployment patterns for on-prem LLMs and RAG architectures, Data ingestion pipelines including Apache NIFI, Spark, Kafka, or similar, API integration, microservices, REST, and event-driven systems

Ability to integrate SaaS or hybrid SaaS products into restricted or air-gapped enterprise environments

Experience supporting mission users in DoD, IC, or federal civilian agencies