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Luminis Health · 16 hours ago

Supervisor - Security-FT Days-AAMC

Annapolis, MD

Full-time

Onsite

Mid, Senior Level

$26.13/hr - $39.19/hr

4+ years exp

Luminis Health is a healthcare organization seeking a Supervisor for their Security team. The role involves supervising security personnel, coordinating daily operations, and ensuring safety protocols throughout the Medical Center facility.

Health CareMedicalNon Profit

Responsibilities

To provide and supervise assigned personnel personal asset protection for patients, visitors and employees throughout the Medical Center facility, and to prevent any potentially hazardous conditions through continuous monitoring of all areas

This position is responsible for coordinating the day-to-day security operations and performs duties to ensure its smooth operation as required

Orients, trains, schedules, monitors, and provides direction to staff

This position has authority to perform supervisory duties including but not limited to hiring, evaluating performance, issuing final disciplinary actions under the review of Human Resources, and recommending discharge in collaboration with members of management and Human Resources

Participates in meetings, committees or other work groups as necessary

Responsible for the supervision of all Officers including performance evaluation, continuous coaching, training, disciplinary action, and retention

Manages Officers daily productivity through established department goals and objectives

Conducts regular rounding throughout the facility, especially the ER, campus buildings, parking garages and grounds; speaking to staff and area leaders to address any concerns regarding Safety and Security

Observes and monitors conditions, the environment, and/or persons that might require intervention or assistance

Responds to safety and security incidents and emergency situations, according to department procedures, to provide necessary assistance to employees and customers; proficient in and utilizes nonviolent crisis intervention and de-escalation techniques to ensure staff, patients, visitors and all others remain safe, calm, and respected while on site

Prepares department daily schedule and payroll with assistance from other supervisor(s) for the Security officers and assigns responsibilities in accordance with workload requirements

This includes finding the appropriate coverage if there are call offs and being able to perform the assignments

Manages the fire drill program to include the assignment of drills to Officers, drill completion, evaluation of the drill or actual alarm, on-going training, and compliance based on organizational and regulatory policies

Ensures maintenance and tracking of department equipment and supplies

Investigates and conducts follow-up investigations on all incident reports submitted via established hospital reporting system

Collaborates with applicable law enforcement agencies relative to hospital security investigations or other campus activity as needed

Assists in the development of department goals, objectives, policies, and procedures

Ensures compliance with hospital/facility policies and procedures and governmental and accreditation regulations

Adheres to and exhibits our Luminis Health RISE values committing to a culture of Respect, Inclusion, Service, and Excellence

Attends staff meetings and completes mandatory in-services, requirements and competency evaluations on time

Understands regulatory requirements with regard to compliance and all other laws and regulations that apply to the organizational operations (e.g. Code of Conduct) and how these regulations apply to the individual’s role/ department/ unit

Proactive in addressing compliance issues; reporting through appropriate channels such as supervisor, chain of command and Ethics Point

Completes mandatory introductory and ongoing training within the specified timeframes

Maintains current knowledge in present areas of responsibility (i.e., self-education, attends ongoing educational programs)

Works collaboratively and supports efforts of team members

Demonstrates exceptional customer service and interacts effectively with physicians, patients, residents, visitors, staff and the broader health care community

Qualification

Supervisory experienceHospital security experienceCrisis intervention techniquesBLS/CPR CertificationIAHSS CertificationCustomer serviceCommunication skillsTeam collaboration

Required

High School Diploma or equivalent required

Valid Class D Maryland driver's license required with no more than two points on current driving record

Supervisor must be willing to work various shifts and travel to different facilities of the Health System as needed

Four years of hospital-related security experience

Two years of experience at a supervisory level

Must possess and maintain a valid Maryland driver's license or valid license from the state in which the employee resides with no more than two (2) Points on current driving record

Applicants must be able to obtain a State of Maryland Guard Card and maintain a good standing with the Maryland State Police

There is a reasonable expectation that employees in this position will be exposed to blood-borne pathogens