Riverside Health · 4 weeks ago
PRN Office Assistant RMG Staffing Support
Newport News, VA
Part-time
Onsite
New Grad, Entry LevelRiverside Health is a healthcare provider seeking an Office Assistant to support their operations. The role involves managing patient registration, scheduling appointments, and ensuring compliance within the office environment.
Health CareHospitalMedical
Responsibilities
Ensures all patients' registration and demographics information is correct and updated as needed
Monitors daily schedule, schedules/reschedules appointments when necessary, i.e. doctor’s illness, meetings, or vacation
Obtains referrals and insurance information
Completes clerical chart prep, prepares and prints visit summaries, receipts and other related documents
Reports any potential compliance concerns to the appropriate person
Recommends to office manager any process improvements needed to improve quality of service
Maintains appearance and cleanliness of the reception area
Actively engages in team huddles and staff meetings
Promotes the daily workflow
Preps charts in advance of visit
Greets all participants to the practice with immediate acknowledgment with eye contact and smile
Check-in process and demographic updates done in timely manner
Manages patient expectations with clear explanations
Uses good telephone technique including 4 part greeting and 3 rings or less guideline
Observes transfer and on-hold techniques
Qualification
Preferred
High school or equivalent
Medical Office experience
Company
Riverside Health
Riverside Health is a non-profit, integrated network of hospitals, physicians, continuing care facilities, wellness centers, etc.
Founded in 1915
5001-10000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2023-07-11Corporate Round
Leadership Team
L. Shawn Nelson
AVP Finance & CFO, Lifelong Health
Frankye Myers, MSN, RN, NE-BC
Senior Vice President / System Chief Nursing Officer
Recent News
The Virginian-Pilot
2025-12-05
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2025-08-14
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