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Northwestern Memorial Hospital · 3 weeks ago

Application Analyst Associate

Chicago, IL

Full-time

Onsite

Entry Level

1+ years exp

Northwestern Memorial Hospital is dedicated to delivering world-class care and is seeking an Application Analyst Associate to support innovative healthcare solutions. The role involves monitoring production issues, executing project tasks, and contributing to system integration and functionality enhancements.

Health Care

Responsibilities

Develops skills necessary to support assigned services and systems while learning the integration and interaction of all supported services and systems

Monitors the production issue queue and resolves issues while maintaining our Customer Service Level Agreements

Executes project tasks as assigned under the direction of the IS Manager, Team Lead, or Senior IS Application Analyst, and executes routine support with assistance

Adheres to and enhances quality assurance standards, systems development and delivery methodologies

Contributes to ongoing process to integrate end users requests with software functionality

Contributes to analysis and recommendations relating to application build and functionality of systems to ensure reliability for current and / or future use

Develops diagnostic skills and expertise to assist with problem determination and solution across the assigned NMHC distributed system IS environment

Participates in on call rotation