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Lakeland Community College · 1 month ago

Full time Staff: Institutional Research Analyst

Willoughby, OH

Full-time

Onsite

Entry, Mid Level

$20.94/hr - $25.20/hr

2+ years exp

Lakeland Community College is seeking a dedicated Institutional Research Analyst to serve as the lead quantitative data analyst for the College. The role involves compiling, analyzing, and presenting data for decision-makers while supporting a culture of evidence-based decision-making to enhance institutional effectiveness and student success.

CommunitiesHigher EducationTraining

Responsibilities

Analyze, evaluate, logically interpret, and summarize a wide variety of institutional data to provide timely, relevant, and accurate information for key personnel. Plan, prepare, and produce a variety of regular and ad hoc queries, reports, and publications to meet external regulations and internal needs

Respond to external requests for institutional data and provide data to external organizations; serve as the liaison between these organizations and the College for reporting and disseminating data

Produce mandatory reports and submissions (e.g., HEI, IPEDS, Gainful Employment, National Community College Benchmarking Project, Postsecondary Data Partnership, College Comeback, etc.), as assigned

Using internal and external sources, compile and analyze data to support program review, accreditation activities, student tracking studies, enrollment management, needs assessments, and other research projects. Prepare and disseminate internal reports on a scheduled basis

Provide support in the design, creation, implementation, and analysis of institutional surveys and participation in external surveys (e.g., College Board, Peterson's, CCSSE, Trellis, etc.)

Coordinate internal enrollment reporting and develop dashboard solutions with Power BI to track KPIs for various audiences

Process ad hoc requests and collaborate with data requestors to clarify needs and develop appropriate reporting protocols. Interpret results and share findings using customized research reports to effectively communicate results

Prepare user-friendly data visualizations for use in presentations (PowerPoint), reports (MS Excel and Word) and interactive dashboards (Power BI); summarize data findings for use by decision-makers in written reports

Maintain clear documentation of data sources, methods, and reporting conventions

Respond to internal and external requests for information while incorporating the ‘Yes Mindset’ to ensure exceptional internal customer support

Remain current on trends that impact higher education, especially as it relates to the use of data and analysis

Serve on internal and external committees and boards, as required

Maintain confidentiality of information

Attend infrequent local, state, and regional meetings as requested

Perform other duties as assigned

Qualification

Quantitative researchStatistical analysisBusiness intelligence toolsPower BISQLSurvey softwareMicrosoft OfficeCommunication skillsAttention to detailInterpersonal skills

Required

Bachelor's degree in social or behavioral sciences, education, economics, statistics, or other quantitatively oriented discipline required

Training in research/statistics; a minimum of two years' experience in applied research, including advanced skills and experience with statistical, word processing, and spreadsheet software

Must be able to extract, edit, compile, and evaluate data

Ability to utilize survey software (Alchemer) to support the design, creation, implementation, and analysis of campus surveys

Advanced experience working with Excel, Word, and PowerPoint

Proficiency in Microsoft Office with the ability to work in Excel at an advanced level; demonstrated expertise in working with business intelligence software, preferably Power BI

Ability to develop accurate reports, charts, and graphs that present information in a user-friendly, intuitive format

Ability to communicate effectively with stakeholders at various stages of data fluency

Ability to effectively present information and respond to inquiries from administrators, faculty, and staff

Ability to utilize programs (Argos) to extract and compile data from the College's student information system

Ability to perform routine and detailed tasks accurately and efficiently; work independently; meet deadlines; and maintain effective interpersonal working relationships

May need to move around intermittently during the day, including sitting, standing, stooping, bending, and walking

May need to remain still for extended periods, including sitting and standing