TW Metals LLC · 1 hour ago
Help Desk Coordinator TW
Exton, PA
Full-time
Onsite
Entry Level
2+ years expTW Metals LLC is a company focused on providing support for computer desktop environments. The Help Desk Coordinator will manage help desk calls, provide end user support, and assist with hardware and software installations.
ManufacturingMining
Responsibilities
Provide helpdesk support and resolve problems to end user’s satisfaction
Record and update all helpdesk calls using ticketing software
Provide level 2 PC & network support
Support Microsoft office/Outlook, and all other corporate applications
Modify configurations, utilities, software default settings for existing PC’s
Install, test and configure new PC’s, peripheral equipment and software
Deploy new PC’s using standard hardware, disk imaging software, transferring user files and configuring to new computer
Qualification
Required
Excellent customer service, written and verbal communication skills
Ability to manage multiple tasks while being organized and detail oriented
Minimum 2 years' experience in basic network support (e.g., connectivity issues, VPN and WiFi connections), MS Office, computer hardware and software support (Windows, Adobe Reader), Active Directory and printer configurations
Company
TW Metals LLC
A dynamic and customer-focused organization, TW Metals is a leading specialty metal supplier with over 30 facilities worldwide.
501-1000 employees
H1B Sponsorship
TW Metals LLC has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (1)
2021 (1)
Funding
Current Stage
Late StageLeadership Team
Jon Veurink
CFO
Adriana Galvan, MBA
Human Resources Business Partner - Midwest & Northeast Region
Recent News
2024-03-22
Company data provided by crunchbase