Call Center Transfer Representative - OH jobs in United States
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SmartFinancial ยท 1 month ago

Call Center Transfer Representative - OH

positionColumbus, OH
timeFull-time
remoteOnsite
seniorityNew Grad, Entry Level
money$16/hr - $17/hr

SmartFinancial is a leading insurance marketplace, connecting millions of shoppers to our network of insurance partners. In this role, you will be responsible for reaching out to potential customers, reviewing insurance product options, and connecting them with our licensed agents.

E-CommerceInsuranceInsurTechPrice Comparison

Responsibilities

Make 200+ outbound calls daily to introduce products and services
Utilize relationship-building techniques to engage potential customers effectively
Continuously expand your understanding of our offerings to expertly address customer inquiries and provide tailored solutions
Highlight the value of working with licensed agents to drive quote requests and seamlessly transfer qualified leads
Meet or exceed daily call quotas while ensuring high-quality, positive interactions with customers

Qualification

High-Volume CallingMetrics-DrivenCustomer EngagementResilience & AdaptabilityTeam Player

Required

High-Volume Calling: Experience in outbound/inbound sales, telemarketing, or call centers
Metrics-Driven: Proven success in exceeding performance targets
Team Player: Work independently while collaborating with sales teams
Customer Engagement: Build rapport, handle objections, and persuade prospects to proceed with a quote
Resilience & Adaptability: Maintain a positive and goal-driven attitude while handling objections and rejections

Benefits

High-quality health insurance
401k plan with company match
Employee referral bonuses
Daily and weekly cash giveaways
Extensive paid product training
World-class inside sales training
Advancement opportunities with a focus on promoting from within

Company

SmartFinancial

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SmartFinancial is a digital insurance marketplace that connects consumers with multiple insurers and guides agents.
dateFounded in 2012
location
Costa Mesa, California, USA
people-size201-500 employees
web-link
https://smartfinancial.com

Funding

Current Stage
Growth Stage

Leadership Team

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Nathan Kropp
Co-Founder
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Brad Cooper
Chief Operating Officer
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Recent News

PRWeb
SmartFinancial appoints Ryan Lockwood as Chief Financial Officer
2025-11-25
MarketScreener
SmartFinancial Q3 Adjusted Earnings, Revenue Rise
2025-10-22
thefly.com
SmartFinancial reports Q3 operating EPS 86c, consensus 72c
2025-10-22
Company data provided by crunchbase