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Atria Health and Research Institute · 20 hours ago

Principal Designer

New York, NY

Full-time

Hybrid

Lead/Staff

$180K/yr - $240K/yr

10+ years exp

Atria Health and Research Institute is a membership-based preventive health care practice focused on delivering innovative primary and specialty care. They are seeking a Principal Designer to lead the design strategy for the Member Experience, ensuring seamless and intuitive interactions across various platforms while advocating for a member-first approach.

Health CareHealth DiagnosticsMedical

Hiring Manager

Mark Jannini Jr.

Responsibilities

Define, champion, and evolve a multi-year design vision and strategy for the Atria member experience, in alignment with company goals and product roadmap

Serve as the principal design voice in strategic conversations, influencing at all levels of the organization

Advocate for a member-first approach, ensuring high craft, empathy, and precise attention to detail in all design decisions

Lead design for high-impact initiatives, from concept to launch, across multiple platforms and touchpoints

Design quality significantly exceeds that typically found in healthcare and matches the high-touch, luxury physical experience provided at the Atria Institute

Evolve Atria's design system into a world-class language, ensuring scalability and brand consistency across all member-facing products

Integrate service design thinking to connect digital and physical member experiences

Drive the use of qualitative and quantitative insights to inform design decisions

Identify emerging trends and technologies in design, health tech, and consumer experiences, applying them to push Atria's work forward

Conduct UX research to validate and iterate on concepts, ensuring measurable impact on member satisfaction and engagement

Partner closely with peers in product, design, data, and engineering to align design direction with broader strategic goals

Influence and drive alignment across multidisciplinary stakeholders

Establish and track design KPIs tied to member engagement, retention, and satisfaction in collaboration with product partners

Continuously refine the design process to improve speed, quality, and collaboration

Qualification

Design strategyUser experience designDesign systemsHealth tech experiencePrototyping toolsEmpathy for usersCommunication skillsStorytelling skills

Required

10+ years of design experience, including significant ownership of strategy for complex, consumer-facing digital experiences

Proven track record of delivering design work that drives both business outcomes and user delight

Mastery of user experience, visual design, and interaction design principles, with an exceptional design portfolio

Experience setting multi-year design vision and scaling design systems across multiple product areas

Deep empathy for users and an ability to translate their needs into elegant, highly personalized solutions

Expertise with industry-standard design and prototyping tools (e.g., Figma, Adobe Creative Suite)

Exceptional communication and storytelling skills, with the ability to influence executives and cross-functional partners

Preferred

Bonus: experience in health tech, wellness, or other high-engagement industries (e.g., ideally experience at companies like Whoop, Oura, Fitbit, Apple Health, Peloton Digital, etc.)

Benefits

Excellent health and wellness benefits, 100% paid by Atria effective date of hire

Flexible Time Off

401k contributions and 4% match starting after 6 months

Opportunity to participate in continuing medical education programs for maintenance of Continued Medical Education and CEUs for professional licensure

Fitness Perks including Wellhub +

Time to give back and make an impact in underserved communities