Customer Success Data Analyst jobs in United States
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Badger Meter · 1 week ago

Customer Success Data Analyst

Badger Meter is a leading global water technology company dedicated to preserving and protecting the world's water resources. As a Customer Success Data Analyst, you will leverage data analytics to deliver insights that enhance customer experience and drive product adoption, directly influencing customer retention and revenue opportunities.

ManufacturingProduct DesignWater

Responsibilities

Monitor BEACON® profiles and analyze usage data to identify patterns, risks, and growth opportunities
Develop actionable insights for upselling, cross-selling, and improving customer engagement
Provide data-driven feedback to internal teams for continuous product and process improvement
Assist with onboarding new customers and ensure smooth adoption of BEACON features
Deliver regular business reviews and performance reports to customers, highlighting key metrics and recommendations
Partner with Sales, Product, Support, and Engineering teams to resolve issues and enhance customer experience
Act as the voice of the customer, sharing insights that shape product development and service strategies
Maintain accurate records of customer interactions, commitments, and feedback for analysis and reporting

Qualification

Data AnalyticsData VisualizationCRM PlatformsBusiness AnalysisCommunication SkillsCollaboration Skills

Required

Bachelor's degree in Business, Data Analytics, or related field (or equivalent experience)
2+ years in customer success, business analysis, or similar role
Strong analytical skills with proficiency in data visualization and reporting tools
Excellent communication and collaboration abilities

Preferred

Experience with CRM and customer success platforms preferred

Benefits

Annual Bonus
Eligible for Annual Pay Increases
Comprehensive Health, Vision, and Dental Coverage
15 days Paid Time Off + 11 Paid Holidays
Badger Meter contributes 25 cents for every dollar you contribute to the plan, up to 7% of your eligible compensation.
In addition to the match, the company will also contribute 5% of your eligible compensation to your Defined Contribution account on an annual basis.
Additional access to a certified financial planner to help ensure your money is working for you, at no cost!
Employer Paid benefits including: Employee Assistance Program (EAP), Basic Group Life Insurance, Short Term Disability, and more
Educational Assistance – Tuition Reimbursement up to $5,250
Voluntary benefits including: Additional Life Insurance, Long Term Disability, Accident and Critical Illness coverage
Health Savings Account (HSA) & Flexible Spending Account (FSA) options

Company

Badger Meter

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Badger Meter is a manufacturer and marketer of flow measurement and control products, serving water utilities, municipalities and

Funding

Current Stage
Public Company
Total Funding
unknown
1978-01-13IPO

Leadership Team

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Ken Bockhorst
Chairman,President and CEO
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Daniel Weltzien
Vice President - Controller
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Company data provided by crunchbase