Investar Bank, National Association · 1 month ago
E Banking Specialist
Denham Springs, LA, US
Full-time
Onsite
Senior Level
5+ years expInvestar Bank, National Association is a financial institution seeking an E Banking Specialist. The role involves providing Treasury Management and consumer online banking support, resolving customer inquiries, and ensuring the proper functionality of various banking products and services.
BankingFinancial ServicesVenture Capital
Responsibilities
Provides customer support and trouble-shoots issues that occur through online banking or with the various Treasury Management products
Assists customers with the online banking enrollment process and setup of various features and applications
Receives all Treasury Management Agreements, reviews to ensure they are completed correctly and contain all the required documents. Performs the customer setup, implementation, and continued support for services selected
Performs the annual ACH and RDC customer audits in accordance with NACHA rules
Coordinates application and system upgrades associated with online banking related services
Calculates and reconciles all manual account analysis billing monthly
Reconciles and maintains balance logs for all Virtual Vault deposits and change orders
Assists the Treasury Management Product Manager with maintaining the Treasury Management Agreements, procedures, and policies
Maintains statistical data used for monthly internal reporting and annual board reports
Ensures that own work is in compliance with all applicable laws, regulations, policies and guidelines
Performs all other duties as assigned
Qualification
Required
5+ years of experience in bank operations required
Thorough understanding of NACHA Rules and Regulations
Thorough understanding of Check 21 Regulations
Thorough understanding of Regulation CC
Experience with or the ability to learn the bank's core applications and various PC applications
Strong reasoning and decisions making skills
Excellent interpersonal skills
Superior customer service skills
Strong verbal and written communication skills
Good organizational skills
Excellent multi-tasking skills
Ability to work under stress and meet deadlines
Ability to operate a keyboard is required to perform the essential job functions
Ability to read and interpret a document
Ability to travel if required to perform the essential job functions
Ability to lift/move/carry approximately 20 pounds if required to perform the essential job functions
Preferred
Q2 Digital Banking platform experience preferred
Associates Degree Preferred
AAP Certification preferred
Company
Investar Bank, National Association
Some may call it exceptionally brilliant, but to us, it’s just banking the way it should be.
201-500 employees
Funding
Current Stage
Public CompanyTotal Funding
$107.5M2025-07-01Post Ipo Equity· $32.5M
2022-04-19Post Ipo Debt· $20M
2019-12-20Post Ipo Equity· $30M
Leadership Team
C
Corey Moore
Deputy Chief Financial Officer | EVP
Jeffery Blum
Chief Banking Officer - EVP
Recent News
2025-10-20
Morningstar.com
2025-09-18
Company data provided by crunchbase