Lead, Technical Writer jobs in United States
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Epsilon · 2 hours ago

Lead, Technical Writer

positionChicago, IL
timeFull-time
remoteOnsite
senioritySenior Level, Lead/Staff
money$87K/yr - $174K/yr
date8+ years exp

Epsilon is a global data, technology and services company that powers the marketing and advertising ecosystem. They are seeking a Lead, Technical Writer to support the development and automation of technical documentation for their software products, focusing on creating clear and user-friendly content and improving documentation workflows using intelligent technology solutions.

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H1B Sponsor Likelynote

Responsibilities

Define and maintain documentation standards, style guides, and best practices
Compose and edit high-quality technical content, including product documentation, release notes, and API guides
Design and implement automated workflows for generating release notes and product documentation using AI tools
Collaborate with engineering and product teams to integrate documentation automation into CI/CD pipelines
Partner with product managers, developers, and UX teams to ensure documentation aligns with product functionality and user needs
Contribute to the evolution of documentation processes across the organization
Continuously improve documentation quality through user feedback and analytics

Qualification

Automation workflowsAI-driven documentation toolsTechnical writingCI/CD pipelinesScripting languagesCloud platformsUser feedback analysisDocumentation standardsCollaboration

Required

8+ years in technical writing for software products, with at least 3 years in a senior role
Proven experience in automating documentation workflows, including release notes and product guides
Hands-on experience with AI-driven documentation tools and CI/CD pipelines and automation frameworks
Bachelor's degree in Technical Communication, Computer Science, or related field (or equivalent experience)

Preferred

Experience with scripting languages (Python, JavaScript) for automation
Familiarity with AI/ML concepts and their application in content generation
Knowledge of cloud platforms and SaaS environments

Benefits

Flexible time off (FTO)
15 paid holidays
Paid sick time
Parental/new child leave
Childcare & elder care assistance
Adoption assistance
Comprehensive health coverage
401(k)
Tuition assistance
Commuter benefits
Professional development
Employee recognition
Charitable donation matching
Health coaching and counseling

Company

Epsilon

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Epsilon is an all-encompassing global marketing company, a leader in creating connections between people and brands.
dateFounded in 1969
location
Irving, Texas, USA
people-size5001-10000 employees
web-link
https://www.epsilon.com/us

H1B Sponsorship

Epsilon has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (132)
2024 (128)
2023 (124)
2022 (201)
2021 (136)
2020 (137)

Funding

Current Stage
Late Stage
Total Funding
unknown
2019-04-15Acquired

Leadership Team

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Myron Sojka
Chief Technology Officer
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Lakshmana Gnanapragasam
Senior Vice President Strategy & Analytics
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Company data provided by crunchbase