MDVIP ยท 5 hours ago
Systems Administrator
Boca Raton, FL
Full-time
Onsite
Mid Level
3+ years expMDVIP is a national leader in personalized healthcare, empowering over 425,000 members to achieve their health and wellness goals through a network of more than 1,400 concierge primary care physicians. The Systems Administrator is responsible for effective provisioning, installation/configuration, operation, and maintenance of systems hardware and software and related infrastructure.
Health CareMedical
Responsibilities
Provides tier 3 support for complex technical issues, including hardware, software, and network problems
Researches and resolves problems related to company software, hardware, or network while maintaining system integrity and security
Clarifies and properly documents all changes in ITSM tool in accordance with corporate change management policies and programs
Assigned as SME to various applications, including Active Directory, Endpoint Protection systems, Office 365, financial applications, and call center applications
Develops performance standards and trains users to ensure systems are maintained effectively
Manages workstation and software patching to ensure systems are up-to-date and secure
Leads technical aspects of projects by collaborating with internal organizations, analyzing operations, determining project scope, documenting results, costs, and preparing and maintaining vendor contracts
Develops solutions by assessing requirements, studying system capabilities, analyzing, and recommending alternative solutions, preparing roll-out plans of new technology
Identifies and implements cost-saving improvements
Provides and develops end-user support, training, and training materials to various internal organizations on systems use
Qualification
Required
Bachelor's Degree in Computer Science or Information Systems Management or equivalent
Three (3) years of professional experience in System Administration and/or IT Support or related work experience
Proven experience in diagnosing and resolving complex technical issues in enterprise environments
Demonstrated knowledge of Microsoft (and MAC) operating systems, including installing and maintaining both physical hardware and cloud applications
Strong knowledge of networks, Active Directory, VPN, and Microsoft Azure
Experience managing mobile devices such as Windows 10 and iOS utilizing Microsoft Intune or other Mobile Device Management solutions
Proficiency in managing and troubleshooting operating systems (Windows, Mac), networks, Active Directory, VPNs, cloud services (Microsoft Azure), and endpoint protection
Ability to install, configure, and maintain hardware, software, and mobile devices
Strong organizational and time management skills - Ability to work independently and multi-task / managing multiple efforts (or systems) simultaneously
Strong communication and customer-service mindset with a focus on helping end users feel supported and confident using technology
Ability to research, analyze, and resolve complex technical issues (Tier 3 support), assess system requirements, and recommend effective solutions
Ensuring systems are up-to-date, secure, and compliant with organizational standards, including patching, software updates, and mobile device management
Preferred
Experience with Manage Engine Endpoint Central or understanding image creation, security patch deployment and software packaging
Benefits
Health, dental, vision insurance, and retirement plans
Medical/prescription drug coverage
Dental coverage
Vision coverage
Flexible Spending Account
Health Savings Account
Dependent Care Flexible Spending Account
Basic and Supplemental Life Insurance & Accidental Death and Dismemberment
Disability Income Protection Plan
Employee Assistance Program
401(k) retirement program
Vacation
Paid Holidays and Personal time
Paid Sick and Family and Medical Leave time as required by law
Company
MDVIP
MDVIP was founded as an alternative to a primary healthcare system characterized by long wait times and overextended physicians.
501-1000 employees
H1B Sponsorship
MDVIP has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (2)
2021 (2)
Funding
Current Stage
Late StageTotal Funding
unknown2021-08-19Acquired
2004-12-23Private Equity
Leadership Team
J
John Kane
Chief Technology Officer
J
Jessica Jacobs
Chief Marketing Officer
Recent News
2025-12-10
Company data provided by crunchbase