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Witherite Law Group · 1 month ago

Director of HR Operations

Dallas, Texas, United States

Full-time

Onsite

Director/Executive

10+ years exp

Witherite Law Group (WLG) is a personal injury law firm specializing in motor vehicle accidents. The Director of HR Operations is responsible for leading the firm’s HR service delivery and ensuring high-quality execution of HR processes across all offices, while partnering with leadership to align HR operations with strategic business objectives.

ConsultingLegalProfessional Services

Comp. & Benefits

Responsibilities

Provide strategic and operational leadership to the HR Business Partner team, ensuring consistent and proactive support across all business units and locations

Oversee the payroll function, ensuring timely and accurate processing, compliance with wage and hour laws, and coordination with Accounting

Develop, document, and refine HR operational processes including onboarding, offboarding, employee status changes, leave management, and policy application

Ensure firmwide compliance with federal, state, and local employment regulations, including auditing, reporting, and record retention requirements

Serve as an escalation point for complex employee relations and performance management issues, partnering with leaders to resolve matters with fairness and consistency

Partner with the CHRO on workforce planning, organizational design, and policy development to support evolving firm needs

Implement operational metrics to monitor HR service quality, payroll accuracy, and employee experience

Drive process improvement initiatives that enhance accuracy, efficiency, and consistency across the HR function

Build strong partnerships with HR leaders to ensure seamless HR service delivery

Represent HR Operations in leadership strategy, contributing operational insight to firm-wide initiatives and strategic planning

Qualification

HR Operations LeadershipPayroll ManagementHR ComplianceEmployment Law KnowledgeStakeholder ManagementChange ManagementCommunication SkillsRelationship Building

Required

Master's degree required in Human Resources Management, Business Administration, Organizational Development, or a related field

Professional certification (SHRM-SCP, SPHR, or equivalent) required

10+ years of progressive HR experience, including at least 5 years in a leadership role overseeing HR operations, payroll, or HR Business Partner functions

Demonstrated success managing HR teams in multi-office or professional services environments

Advanced understanding of employment laws, payroll processes, and HR compliance requirements

Exceptional communication, relationship-building, and stakeholder management skills

Proven ability to lead through change, streamline operations, and elevate HR service standards