Ramp · 8 hours ago
Account Manager | Enterprise
United States
Full-time
Remote
Senior Level
$213K/yr - $326K/yr
7+ years expRamp is a financial operations platform designed to save companies time and money. As an Enterprise Account Manager, you will oversee a book of 60–70 Enterprise customers, manage relationships, drive adoption across Ramp’s product suite, and ensure customers achieve meaningful business outcomes.
FinanceFinancial ServicesFinTech
Responsibilities
Own a portfolio of ~60–70 Enterprise customers, with clear responsibility for retention, expansion, and ongoing account health
Lead customer conversations across all seniority levels, including operators, finance leadership, and C-suite executives, to ensure alignment and drive strong business outcomes
Manage renewals and growth opportunities end-to-end, from identifying the need to solution design, positioning, and negotiation
Drive adoption and usage by helping customers understand new features, optimize workflows, and fully leverage Ramp’s platform
Create and execute scalable account plans, highlighting areas of risk, opportunity, and long-term strategy
Run regular touchpoints — status calls, optimization reviews, roadmap conversations, and QBRs — to keep customers engaged and successful
Collaborate cross-functionally with Product, Sales, Support, CSMs, and Solutions teams to deliver a cohesive and high-quality customer experience
Surface structured feedback to internal teams, helping inform Ramp’s Enterprise roadmap and process improvements
Use data and insights to analyze account performance, spot trends, and communicate value in a clear and practical way
Travel occasionally for customer on-sites, events, and internal summits
Qualification
Required
7+ years of experience in Account Management, Customer Success, or a similar revenue-focused role
Experience managing Enterprise or large Mid-Market accounts (500+ employees), ideally in a scaled book model
Strong familiarity with Fintech, Payments, Finance/Accounting, or B2B SaaS
Demonstrated ability to negotiate and close renewals and upsell opportunities
Comfortable explaining product workflows, integrations, and technical requirements to both financial and technical stakeholders
Ability to articulate financial value — ROI, cost savings, operational efficiency, and modernization impacts
Strong communication and relationship-building skills, including comfort working with senior leadership and the C-suite
Track record of meeting or exceeding revenue or growth targets in a fast-paced, evolving environment
High level of ownership, adaptability, and comfort working through ambiguity
Willingness to travel as needed
Preferred
Experience in financial services sales or selling to finance teams (e.g., Office of the CFO, controllers, accounting, or expense management)
Experience at a high-growth startup
Benefits
100% medical, dental & vision insurance coverage for you
Partially covered for your dependents
One Medical annual membership
401k (including employer match on contributions made while employed by Ramp)
Flexible PTO
Fertility HRA (up to $10,000 per year)
Parental Leave
Pet insurance
Centralized home-office equipment ordering for all employees
Health and Wellness stipend
In-office perks: lunch, snacks, drinks, and more
Budget for intra-office travel
Relocation support to NYC or SF (as needed)
Company
Ramp
Ramp is a financial operations platform designed to save companies time and money
1001-5000 employees
H1B Sponsorship
Ramp has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (29)
2024 (24)
2023 (11)
2022 (10)
2021 (2)
2020 (2)
Funding
Current Stage
Late StageTotal Funding
$2.98BKey Investors
Lightspeed Venture PartnersICONIQ CapitalFounders Fund
2025-11-17Series Unknown· $311.72M
2025-07-30Series E· $500M
2025-06-14Series E· $200M
Leadership Team
Eric Glyman
Co-Founder, CEO
Gene Lee
Co-founder, focused on growth
Recent News
Crunchbase News
2026-01-23
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2026-01-22
PR Newswire
2026-01-22
Company data provided by crunchbase