The Suddath Companies · 4 weeks ago
Office Administrator - Final Mile
The Suddath Companies is an innovative and growing company dedicated to inclusion and diversity in the workplace. The Office Administrator - Final Mile role involves managing relationships and correspondence between customers, operations, and independent contractors, while assisting in various administrative tasks to ensure smooth operations.
ConsultingLogisticsTransportation
Responsibilities
Receive customer, client, and Independent Contractor phone calls and respond accordingly
Check e-mail regularly and respond appropriately
Correspond with the Central Office for customer relations, researching orders, and other location issues
Receive all previous day’s routes from local Operations Manager and scan to Home Delivery Administration
Responsible for full cycle oversight of BOL process, including follow up from previous day's BOLs, update delivery date for reschedules, prepare next day's deliveries, and file completed BOLs
Print out all Service Orders file appropriately
Scan service orders to appropriate departments
Enter notes and additional information for customer and Independent Contractors into appropriate system
Correspond with Warehouse Manager on customers’ orders
Research open and unassigned orders
Assist in printing daily manifest and organizing next day’s routes
Prepare Hot Shot print out for Warehouse
Check-In all returns
Enter FedEx orders received into spreadsheet
Other duties and tasks as assigned
Qualification
Required
High School Diploma, GED, or equivalent required
Basic knowledge of Microsoft Excel, Outlook, Word and other MS Office products
Ability to work in a team environment and demonstrate flexibility and patience
Excellent organization and problem-solving skills
Good oral and written communication and interpersonal skills
Highly motivated, self-starter with the capability of taking multiple duties and challenges
Ability to sufficiently read, speak, and write English in order to understand and give directions, and to complete paperwork accurately
Ability to operate a variety of standard office equipment as dictated by the duties of the job and perform data entry and typing functions
Preferred
Two-year college degree preferred, but not required
Previous office experience preferred
Benefits
A competitive wage with a comprehensive benefits package, including a 401(k) plan with company matching
Weekly pay for hourly-paid employees. Biweekly pay for salaried employees.
Paid Time Off (PTO) and paid company holidays
A tuition reimbursement plan where employees are encouraged to continue their education and development
Company
The Suddath Companies
Suddath is a global transportation, logistics and relocation management company.
Funding
Current Stage
Late StageRecent News
2025-05-05
2024-04-09
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