Visa · 3 weeks ago
VCA AI Platform, Product and Design Director
San Francisco, CA
Full-time
Hybrid
Senior Level, Lead/Staff
$178K/yr - $259K/yr
10+ years expVisa is a world leader in payments and technology, aiming to connect the world through innovative and secure payment solutions. The Director, Platform Product and Design will lead the product management of the platform’s user experience, ensuring intuitive interfaces and accessibility while collaborating on feature prioritization and user testing.
BankingFinanceFinancial ServicesInformation TechnologyMobile PaymentsPayments
Responsibilities
User Experience Leadership: Own the end-to-end product management for platform UX/UI, focusing on intuitive design, workflow customization, and accessibility
Publication Standards: Define and enforce publication rules for agent outputs, including formatting standards, approval workflows, and branding guidelines to ensure high-quality, compliant deliverables
Agent Prioritization: Collaborate with stakeholders to prioritize platform agents based on user needs, business goals, and technical feasibility
User Testing & Iterative Design: Lead user testing initiatives and champion iterative design processes to continuously improve platform usability and consultant experience
Workflow Optimization: Design and implement customizable workflows that enhance productivity and user satisfaction
Accessibility: Ensure platform features meet accessibility standards and are usable by a diverse range of users
Stakeholder Collaboration: Work closely with tech, engineering, design, and business teams to deliver seamless platform experiences
Consultant Enablement: Develop features and interfaces that support consultants in delivering value to clients efficiently and effectively
Continuous Improvement: Monitor platform performance, gather user feedback, and drive ongoing enhancements to product and design
Qualification
Required
10 or more years of work experience with a Bachelor's Degree or at least 8 years of work experience with an Advanced Degree (e.g. Masters/ MBA/JD/MD) or at least 3 years of work experience with a PhD
Preferred
12 or more years of work experience with a Bachelor's Degree or 8-10 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 6+ years of work experience with a PhD
Extensive experience in product management, UX/UI design, and platform development in technology-driven environments
Proven ability to define and implement publication standards, approval workflows, and guidelines
Strong background in user testing, iterative design, and accessibility best practices
Demonstrated success in AI agent prioritization and collaboration with tech teams
Excellent analytical, problem-solving, and strategic thinking skills
Outstanding communication, storytelling, and presentation abilities
Ability to manage multiple projects concurrently and deliver results in a fast-paced environment
Deep understanding of digital trends, technology platforms, and user experience principles
Team player with a collaborative approach and commitment to developing talent
Benefits
Medical
Dental
Vision
401 (k)
FSA/HSA
Life Insurance
Paid Time Off
Wellness Program
Company
Visa
Visa is a multinational financial services company that facilitates electronic payment systems throughout the world.
10001+ employees
H1B Sponsorship
Visa has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (459)
2024 (424)
2023 (416)
2022 (515)
2021 (351)
2020 (407)
Funding
Current Stage
Public CompanyTotal Funding
unknownKey Investors
TNB Financial Services
2016-09-10Post Ipo Equity
2008-03-19IPO
Leadership Team
Ryan McInerney
Chief Executive Officer
Chris Suh
EVP & Chief Financial Officer
Recent News
Electronic Payments International
2026-01-17
2026-01-17
2026-01-17
Company data provided by crunchbase