YWCA Nashville & Middle Tennessee · 1 month ago
FT DV Advocate - Evening
Nashville, TN
Full-time
Onsite
New Grad, Entry Level
$19.38/hr - $19.38/hr
0+ years expYWCA Nashville & Middle Tennessee is dedicated to supporting individuals in crisis. The FT DV Advocate position involves providing emotional support and resources to callers on a 24-hour crisis helpline, as well as managing the safety and needs of shelter residents.
CharityNon ProfitWomen's
Responsibilities
Assesses the need of callers for emergency shelter, determines eligibility for intake, and develops transportation plan to shelter
Provides supportive interactions and information on the dynamics of domestic violence to shelter residents
Maintains accurate and confidential records for each client, documenting resident behaviors, incidents, interactions, and progress in a consistent and ethical manner on a daily basis
Conducts intake, orientation, exit interviews, and safety planning with shelter residents in an appropriate/timely manner
Monitors building status and cleanliness, reporting malfunctions and ensuring the building is kept clean
Identifies barriers to success for clients and makes appropriate referrals
Monitors resident activity throughout the shelter and manages conflict through appropriate intervention
Monitors and secures physical environment to maximize the safety of residents, implementing appropriate reactions to security threats as needed
Develops an understanding of agency and program policies and procedures, implementing appropriately and interpreting to residents and volunteers
Manages and maintains the rotating holiday residential coverage
Provide support to visitors and volunteers
Conducts client meetings as needed to share information and build community
Conduct weekly room inspections, noting the status of the building and filing appropriate work orders
Attends program staff meetings, in-service training sessions, YW All Staff, and other meetings as requested
Performs other duties as assigned
Qualification
Required
High school diploma or equivalent and minimum of six months related experience required
Must possess and maintain a valid driver's license, motor vehicle insurance that complies with local laws, and a clean motor vehicle report (MVR)
Ability to react immediately, yet calmly, to crisis situations and quickly build rapport with callers
Ability to speak concisely and effectively communicate needs and information
Demonstrate compassion and understanding for people dealing with potentially life-threatening situations and be able to assess serious issues
Sensitivity to the needs of survivors of domestic violence and their children
Excellent organizational and time management skills
Ability to exercise sound judgment and discretion
Resourceful, creative, and problem solver
Excellent oral and verbal communication skills analyzing problems and presenting solutions to various staff and clients
High follow-through and attention to detail
Demonstrated respect for and sensitivity to cultural differences
Strong belief in the YWCA and ability to convey its importance
Preferred
Bachelor's degree in counseling or a related mental health field preferred
Benefits
10 Paid Holidays.
Employer-Paid Medical.
Employer-Paid Long-Term Disability.
Parental Leave.
2 Floating Holidays.
Employer-Paid Vision.
Employer Paid $25K Life.
Health Reimbursement.
Company
YWCA Nashville & Middle Tennessee
YWCA Nashville & Middle Tennessee provides domestic violence services for women, children, and families.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Sharon Roberson
President and CEO
Jennifer Zehnder
Chief Development Officer (CDO)
Recent News
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